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Shift Manager - High St

Shift Manager - High St

Wendy'sHAMILTON, OH, US
30+ days ago
Job type
  • Full-time
Job description

Shift Manager Opening & Closing Shifts Available

As a Shift Manager at Wendy's, you'll be at the heart of our operation, inspiring your team to deliver exceptional experiences for every guest, every time. You're not just running a shift; you're shaping the future of your restaurant and your team.

Your Role as a Leader

  • Create Memorable Moments : Lead each shift with enthusiasm and ensure fast, accurate, and friendly service that leaves a lasting impression on our guests.
  • Elevate Teamwork : Be the motivator who brings out the best in your team, guiding them to work together seamlessly to achieve shared goals.

Opportunities to Lead Departments : You'll have the chance to take ownership of one of our key departments, where you’ll make a significant impact :

1. Guest Service Leader :

○ Be the champion of customer satisfaction, ensuring every guest has a positive and seamless experience. ○ Drive sales promotions with energy and creativity.

○ Train and inspire your team to excel in service procedures while keeping Front Counter and Drive-Thru areas running like a well-oiled machine.

2. Kitchen Excellence Leader :

○ Guarantee the delivery of high-quality, safe, and delicious food—every time.

○ Innovate and train the team on production processes, including new menu items.

○ Optimize kitchen operations to maintain speed and control costs without compromising quality.

3. People Development Leader :

○ Build a winning team by hiring and onboarding top talent.

○ Develop your team’s skills with impactful training and scheduling strategies that align with business goals.

○ Celebrate achievements, foster motivation, and ensure every crew member feels valued and empowered.

Why You'll Thrive Here :

  • Empowered Leadership : You'll have the autonomy to lead, innovate, and create an environment where your team thrives.
  • Opportunities for Growth : Develop your career with Wendy's through hands-on experience, tailored training, and a supportive leadership team.
  • Make a Difference : Your role will directly influence the success of the restaurant and the happiness of every guest who walks through our doors.

    • At Wendy's, we’re not just serving food—we’re serving smiles, creating opportunities, and building careers. Join us to lead with purpose and passion.

    What You Bring to the Team

  • Leadership Skills : You enjoy leading and inspiring others, creating a positive and productive work environment.
  • Team Player Attitude : You work well with others, supporting your crew to achieve common goals.
  • Customer Focus : You’re passionate about delivering great service and making every guest feel valued.
  • Problem-Solving Abilities : You’re resourceful and quick to think on your feet, ensuring every shift runs smoothly.
  • Reliability : You’re dependable, organized, and always bring your best self to work.

    • What You’ll Need :

  • Age Requirement : Must be at least 18 years old.
  • Education : A high school diploma or equivalent is preferred but not required.
  • Experience : Prior leadership experience in a customer service, retail, or restaurant setting is helpful but not mandatory—we’re happy to train motivated candidates!
  • Availability : Flexibility to work mornings, evenings, weekends, and / or holidays, as needed.
  • Communication Skills : Clear, friendly, and effective communication with team members and guests.
  • Positive Attitude : A can-do mindset and a willingness to learn and grow with us!

    • Shift Details

  • Morning / Opening Shifts
  • Evening / Closing Shifts

    • We offer flexible scheduling to accommodate your availability while ensuring smooth operations during these timeframes. Whether you’re an early bird or a night owl, there’s a place for you on our team!

    Why You’ll Love Working Here

    At Wendy’s, we believe in rewarding hard work and dedication. As a Shift Manager, you’ll enjoy :

  • Competitive Pay : Starting at $13.25 - DOE. Reflecting your leadership and contributions.

    • Bonuses based on performance.

  • Meal Discounts : Satisfy your cravings with exclusive discounts on our delicious menu items.
  • Paid Time Off (PTO) : Recharge and refresh with paid time away from work.
  • Paid Training : Get all the tools and support you need to succeed, with comprehensive training that sets you up for success.
  • Opportunities for Advancement : We’re committed to your growth—many of our leaders started in this role!
  • Flexible Scheduling : Balance your work life with morning (5 : 30 AM – 2 : 00 PM) or evening (4 : 30 PM – 1 : 00 AM) shifts.
  • A Fun, Inclusive Environment : Join a team where your contributions are valued, and you’ll feel like part of the family.

    • Your hard work doesn’t just help us deliver amazing guest experiences—it helps us build careers and create opportunities.

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    Shift Manager • HAMILTON, OH, US