Assistant General Manager, Warehouse
Job Description
Assistant General Manager, Warehouse
Conn's is publicly owned and offers a comprehensive benefits program including : Medical, Dental & Vision Benefits, Flexible Spending Accounts, Paid Vacation, Basic Life Insurance, 401(k) Retirement Savings Plan, Employee Stock Purchase Plan, Tuition Reimbursement and Employee Discounts.
Responsibilities :
The Assistant General Manager of Operations responsibilities include, but are not limited to :
- Manage day-to-day warehouse operations
- Support Home Delivery operations to meet or exceed established KPIs and budget goals
- Coach and develop team to maintain a safe and efficient work environment
- Implementation continuous improvement strategies to meet long-term building goals
- Set and maintain appropriate staffing levels while meeting labor standards / productivity
- Ensure inventory integrity and system integrity while maximizing productivity levels throughout the distribution center
- Measure, analyze, and provide needed data to drive process improvements
- Maximize relationships with internal and external partners to maintain operating budgets and KPIs with focus on driving down cost and improving overall service
- Develop high potential leaders - focus on growing existing and future leaders, and increasing individuals' potential for growth
- Ensures workforce engagement in core company values and through the effective execution of HR, LP and Safety policy and programs
- Lead and manage multiple locations e.g., offsite operations
Essential Functions :
- Provide leadership, training, development, and mentorship for all levels of leadership
- Implement succession planning for team
- Lead change management and continuous process improvement efforts for team with a strong focus on best practices
- Formulate tactical operating plans to forecast and plan product flow and adjust staffing to achieve service level objectives
- Partner with DC, Corporate and 3PLs to implement projects which driving operational changes
- WMS subject matter expert, able to perform research on exceptions
- Provide direction on key responsibilities : Productivity monitoring, reporting and feedback; quality performance and feedback;
inventory integrity in all processes; safety training, reporting, and policy; and loss prevention training and awareness
- Maintain a safe, secure, and healthy work environment, able to show year-over-year improvements in accident and injury statistics
- Maintain necessary equipment and tools for the operation to succeed.
- Partner effectively with own leadership team, as well as with teams and other business unit executive leaders off site at other Distribution facilities and at the corporate office
- Actively embrace continuous improvement through improvement of self, as much as, improvement of the team, processes, and environment
- Create a culture welcoming continuous improvement with a focus on cost, cycle time, capacity, and accuracy - meet business and financial objectives
- Ensure company policies are communicated, understood, and administered
- Maintain a safe, secure, and healthy work environment
Qualifications :
- Distribution Center Experience 5+ years preferred
- Home Delivery or 3PL Experience 5+ years preferred
- Demonstrated experience in structured continuous improvement efforts
- 5+ years leadership experience in roles of increasing responsibility with prior P&L responsibility
- Bachelor in related field preferred
- Lean six sigma certification / exposure preferred
Conn's is PROUD to be an equal opportunity employer.
Conn's HomePlus (NASDAQ : CONN) is a specialty retailer of home goods, including furniture, appliances, and consumer electronics, with a mission to elevate home life to home love.
With more than 150 stores across 15 states and online at Conns.com, our over 4,500 employees strive to help all customers create a home they love through access to high-quality products, next-day delivery and personalized financing, including flexible, in-house credit options.
Additional information can be found by visiting our investor relations website and social channels (@connshomeplus on Twitter, Instagram, Facebook, and LinkedIn).
Actual pay for this position will depend upon geographic location and experience.
Assistant General Manager
Conn's is publicly owned and offers a comprehensive benefits program including : Medical, Dental & Vision Benefits, Flexible Spending Accounts, Paid Vacation, Basic Life Insurance, 401(k) Retirement Savings Plan, Employee Stock Purchase Plan, Tuition Reimbursement and Employee Discounts.
Responsibilities :
The Assistant General Manager of Operations responsibilities include, but are not limited to :
- Manage day-to-day warehouse operations
- Support Home Delivery operations to meet or exceed established KPIs and budget goals
- Coach and develop team to maintain a safe and efficient work environment
- Implementation continuous improvement strategies to meet long-term building goals
- Set and maintain appropriate staffing levels while meeting labor standards / productivity
- Ensure inventory integrity and system integrity while maximizing productivity levels throughout the distribution center
- Measure, analyze, and provide needed data to drive process improvements
- Maximize relationships with internal and external partners to maintain operating budgets and KPIs with focus on driving down cost and improving overall service
- Develop high potential leaders - focus on growing existing and future leaders, and increasing individuals' potential for growth
- Ensures workforce engagement in core company values and through the effective execution of HR, LP and Safety policy and programs
- Lead and manage multiple locations e.g., offsite operations
Essential Functions :
- Provide leadership, training, development, and mentorship for all levels of leadership
- Implement succession planning for team
- Lead change management and continuous process improvement efforts for team with a strong focus on best practices
- Formulate tactical operating plans to forecast and plan product flow and adjust staffing to achieve service level objectives
- Partner with DC, Corporate and 3PLs to implement projects which driving operational changes
- WMS subject matter expert, able to perform research on exceptions
- Provide direction on key responsibilities : Productivity monitoring, reporting and feedback; quality performance and feedback;
inventory integrity in all processes; safety training, reporting, and policy; and loss prevention training and awareness
- Maintain a safe, secure, and healthy work environment, able to show year-over-year improvements in accident and injury statistics
- Maintain necessary equipment and tools for the operation to succeed.
- Partner effectively with own leadership team, as well as with teams and other business unit executive leaders off site at other Distribution facilities and at the corporate office
- Actively embrace continuous improvement through improvement of self, as much as, improvement of the team, processes, and environment
- Create a culture welcoming continuous improvement with a focus on cost, cycle time, capacity, and accuracy - meet business and financial objectives
- Ensure company policies are communicated, understood, and administered
- Maintain a safe, secure, and healthy work environment
Qualifications :
- Distribution Center Experience 5+ years preferred
- Home Delivery or 3PL Experience 5+ years preferred
- Demonstrated experience in structured continuous improvement efforts
- 5+ years leadership experience in roles of increasing responsibility with prior P&L responsibility
- Bachelor in related field preferred
- Lean six sigma certification / exposure preferred
Conn's is PROUD to be an equal opportunity employer.
Conn's HomePlus (NASDAQ : CONN) is a specialty retailer of home goods, including furniture, appliances, and consumer electronics, with a mission to elevate home life to home love.
With more than 150 stores across 15 states and online at Conns.com, our over 4,500 employees strive to help all customers create a home they love through access to high-quality products, next-day delivery and personalized financing, including flexible, in-house credit options.
Additional information can be found by visiting our investor relations website and social channels (@connshomeplus on Twitter, Instagram, Facebook, and LinkedIn).
- Actual pay for this position will depend upon geographic location and experience.