Manager - Workers Compensation Program

We're a Little Different

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.

At Mercy, we believe in careers that match the unique gifts of unique individuals careers that not only make the most of your skills and talents, but also your heart.

Join us and discover why Modern Healthcare Magazine named us in its Top 100 Places to Work.

Overview :

Manages workers' compensation operations and staff in the clinic, as well as builds and maintains customer relationships.

Oversee day-to-day operations of workers' compensation (WC) program and workflow within the clinic.

Supervise, train, and manage Clinic Support-Work Comp personal. Ensure WC policies and best practices are up to industry standards.

Develop and maintain relationships with referral sources within the WC community.

Promote the WC program by setting up and attending outreach events.

Attend conferences, meetings, and industry events to maintain relationships with insurance adjusters and case managers.

Be direct link between the referral source and the clinics.

Act as liaison between injured workers, claims adjusters, employers, case managers and physician and clinical staff.

Will be the subject matter expert for questions and issues relating to workers' compensation program.

Will help train and coach physicians and clinical staff regarding WC workflows and processes. Track referrals on a database, evaluate outcomes, and track success stories as well as any issues on individual cases.

Must have an exceptional attention to detail and maintain and knowledge and competence with workers' compensation laws.

Some local travel required.

Qualifications :

• Experience : Ten years' experience in workers' compensation industry.
• Required Education : High School Diploma
• Preferred Education : Bachelor's degree or equal work experienced preferred
• Other : Successful candidate shall possess strong oral and written communication skills; organizational skills; strong computer operating skills;

empathic listening skills; and the ability to get along with employees at all levels within the Mercy organization.

We Offer Great Benefits :

Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period!

We're bringing to life a healing ministry through compassionate care.

At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures.

We're expanding to help our communities grow. Join us and be a part of it all.

What Makes You a Good Match for Mercy?

Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision.

We're also collaborative and unafraid to do a little extra to deliver excellent care that's just part of our commitment.

If that sounds like a good fit for you, we encourage you to apply.