Job Opportunity : Sr. Agronomy Business Operations Specialist
CHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world. We serve agriculture customers and consumers across the United States and around the world. Most of our 10,000 employees are in the United States, but today we have employees in 19 countries. At CHS, we are creating connections to empower agriculture.
CHS is hiring a Sr. Agronomy Business Operations Specialist on our Crop Nutrients team! This role will be the champion to bridge customers with Account Managers, Supply and Logistics. The Sr. Agronomy Business Operations Specialist is responsible for the successful execution and management through the entire life cycle of crop nutrients contracts and orders. Working directly with account managers and ensuring the highest level of support is delivered to our customers and vendors.
Responsibilities include :
- Build strong customer relationships through providing excellent service.
- Ensure daily tasks are completed accurately and timely :
- Contract management (i.e. contract entry, maintenance of orders, contract closure, reconciliation, etc.)
- Address customer requests via phone or email (internal & external customers)
- Customer invoicing
- Collaborating with teammates
- Inventory management within ERP system
- Ensure billing issues are resolved timely
- Inventory reconciliation
- BI report management
- Analyzing processes to identify areas of improvement
- Apply LEAN or continuous improvement methodology to implement changes to current state processes
- Advocating and implementing change management best practices
- Work closely with sales, supply, logistics and other CHS Agronomy teams
- Occasionally required to provide weekend / evening coverage during peak season (typically spring and fall)
- Back up coverage of teammates
- Continuing education (to include but not limited to professional growth and development, changes to CHS policies and procedures, and completion of CHS LEAN program)
- Providing documentation and support for quarterly financial audit
- Perform other duties as assigned.
Minimum Qualifications :
2+ years of experience in Customer Service and Technical SupportHigh School diploma or GEDAdditional Qualifications :
Associates or Bachelors degree in Supply Chain, Business Administration, or related fieldPrevious experience using enterprise resource planning systems (ERP)Lean CertificationAgriculture and / or Energy industry experienceLeading or participating in process improvement projectsExperience monitoring and responding to metrics, resulting in a path of continual improvementProficient with Microsoft Excel, Word, Outlook, Microsoft TeamsAbility to work effectively in multiple information systems and ERP systemsHighly motivated self-starter, able to follow through with tasks / projects to successful completionBuilding collaborative relationships, Customer Orientation, Analytical Thinking, Initiative / Independence, Flexibility / AdaptabilityCHS offers a competitive total rewards package. Compensation includes base wage and, depending upon position, may include other earnings such as bonus, incentives and commissions. Actual pay offered will vary based on multiple factors which may include, without limitation, experience, education, training, specialized skills and certifications, minimum wage / salary requirements under local law. Benefits include medical, dental, vision, wellness programs, life insurance, health and dependent care spending accounts, paid time off, 401(k), pension, profit sharing, short- and long-term disability, tuition reimbursement and adoption assistance, subject to the eligibility requirements for each benefit plan. CHS is an Equal Opportunity Employer / Veterans / Disability.