Fraud Risk Analytics Manager

Fraud Risk Analytics Manager

The Fraud Risk Analytics Manager is accountable for monitoring and developing fraud risk strategies for Debit Card and will take the lead in the development of fraud processes, strategies, and controls to mitigate fraud risk from origination. The position involves evaluation of new tools and processes to enhance detection, reporting on overall fraud losses and trends, monitoring strategy performance, analyzing data, and developing fraud rules to mitigate and prevent fraud losses. The candidate will work with vendors to implement fraud rules, reconcile numerous metrics, and condense / summarize performance for executives and business partners. The role requires strong SQL / SAS, analytic, and problem-solving skills, implementation and monitoring of effective fraud controls, and partnership with model management, fraud operations, product teams, and external vendors. The primary responsibilities include :

• Monitor and develop fraud strategies, tools, processes, and models to deliver superior fraud detection while balancing approval rate and product P&L impacts
• Assess new and existing products and services for fraud risk and propose mitigating controls
• Strong partnership with vendors and product teams effectively managing the fraud controls for new-account application
• Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Risk Management Framework, and internal Citizens Bank Policies and Policy Standards
• Develop, implement, monitor, and provide performance tracking of fraud strategies and fraud prevention tools and processes
• Conduct ongoing analysis to identify root cause of fraud trends and propose potential solutions
• Effectively manage competing priorities of requests working under strict deliverables

Required Skills / Experience :

Preferred Skills / Qualifications :

Hours & Work Schedule :

Candidates must currently be a US Resident to be eligible for this role. Please note the US Immigration sponsorship or work visa is not available for this position and candidates must have permanent authorization to work in the US.

Pay Transparency : The salary range for this position is $90,640- $135,960 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental, and vision coverage, retirement benefits, maternity / paternity leave, flexible work arrangements, education reimbursement, wellness programs, and more.

Equal Employment Opportunity : Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status / parenthood, medical condition, military or veteran status, national origin, pregnancy / childbirth / lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state, and / or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance, and capability.

Why Work for Us : At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.

Background Check : Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered.