German Speaking Customer Service AgentVirtualVocations • Raleigh, North Carolina, United States
German Speaking Customer Service Agent
VirtualVocations • Raleigh, North Carolina, United States
4 days ago
Job type
- Full-time
Job description
A company is looking for a Customer Service Agent (Germany speaking) to join their Community Success team.
Key Responsibilities
Deliver exceptional customer support to community members in German and English
Assist users through various channels, including email, phone, and chat
Participate in occasional side projects and share user insights to improve products and processes
Required Qualifications
Fluency in English and German; additional languages are a bonus
Experience in a customer-centric and customer-facing environment
Familiarity with customer support platforms like Zendesk or Freshdesk
Personal or professional experience with cryptocurrency or the blockchain ecosystem
Effective time management and initiative to improve processes
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Customer Service Agent • Raleigh, North Carolina, United States
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