Talent.com
Relationship Banker
Relationship BankerOld National Bank • Champaign, IL, United States
Relationship Banker

Relationship Banker

Old National Bank • Champaign, IL, United States
30+ days ago
Job type
  • Full-time
Job description

Relationship Banker

Job Locations

US-IL-Champaign

Category / Function

Retail Banking Center

Position Type

Regular Full-Time

Requisition ID

2025-18466

Workplace Type

On Site

Overview

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.

We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.

Responsibilities

The Relationship Banker develops and cultivates long-term client relationships by providing insight, advice, and personalized financial solutions for their clients. Relationship Bankers are responsible for retaining and deepening existing client relationships through cross-selling, establishing new banking relationships, referring clients to product partners (e.g., Mortgage, Investments, Small Business, Treasury Management, Merchant Services, Private Banking, Wealth Management, Commercial), educating clients on digital solutions, providing account servicing and maintenance, effectively resolving client servicing issues, and processing. Relationship Bankers are active in their communities through outreach efforts and through service with community organizations.

Salary Range

The salary range for this position is $17.00 / hr. - $27.50 / hr.. The base salary indicated for this position reflects the compensation range applicable to all levels of the role across the United States. Actual salary offers within this range may vary based on a number of factors, including the specific responsibilities of the position, the candidate's relevant skills and professional experience, educational qualifications, and geographic location.

Key Accountabilities

Develop and grow client and prospective client relationships

Consults with clients / prospective clients over the lifecycle of the relationship to uncover needs, educate, and advise on product and service alternatives that align with the client's financial objectives.

  • Cross sells products and services and refers to business product partners to ensure client needs are met.
  • Maintains contact with client base through periodic proactive touch points (on-boarding, service follow up, etc.)

Achieve Sales and Service Targets

  • Markets a full range of consumer and small business banking services to existing and prospective clients through proactive techniques such as lobby engagement, outbound telephone calls, marketing campaigns, or in-house events; may occasionally participate in outside sales calls.
  • Maintains well-developed knowledge of all products and services and effectively applies that knowledge to understand and fulfill client needs.
  • Proactively seeks coaching to develop service and sales skills; shares knowledge and best practices to enhance the team's skills and performance.
  • Operations Oversight

  • Proactively resolves moderate to complex customer maintenance and / or client service problems using available resources for problem resolution, including analysis and understanding of information received from other internal departments such as Loan Operations, Deposit Operations, Internal Bank Support, Reconcilement, Risk Management, etc.
  • Maintains and demonstrates in-depth knowledge of the different banking channels and educates clients on emerging technology and digital solutions including mobile, online, and ATM offerings to enhance their service experience.
  • Executes all sales, service, and banking transactions accurately and in compliance with bank policies, procedures, and regulatory requirements.
  • Follows all fraud prevention procedures and attends training to stay up-to-date on evolving fraud tactics.
  • Key Competencies for Position

    Culture Leadership :

  • Communication - applies active listening skills and skillful use of questions to understand the client's situation, needs, and desired outcome(s); adapts communication style and approach to accommodate individual needs and preferences.
  • Collaboration - seeks, develops, and maintains trusted relationships with others to achieve business goals / objectives; shares knowledge, information, ideas, and suggestions to accomplish mutual goals.
  • Execution Leadership :

  • Drive and Execution - Committed to achieving established goals, overcoming obstacles, and continuously learning; focuses on ways to succeed by changing strategies, increasing effort, using varying approaches; leverages opportunities to collaborate with others to achieve results; consistently achieves performance targets.
  • Problem Resolution / Decision-Making - With minimal oversight, seeks to identify what caused an issue; incorporates input from multiple sources to ensure effective action and shared ownership; decisions are sound based on what was known at the time and based on a blend of analysis, wisdom, experience, and judgement.
  • Client Leadership :

  • Client Leadership - Puts the client at the forefront of everything they do; continually seeks first-hand client information and perspective and uses this insight to shape one's own behaviors and actions; examines implications of decisions and actions from the perspective of the client before acting.
  • Key Measures of Success / Key Deliverables

  • Executes strategies to improve client retention including cross-selling products and services, proactive personalized outreach, effective resolution of servicing issues, monitor and seek client feedback, etc.
  • Contributes to the banking center's financial success by achieving targets for loan production, new account production, line of business referrals, and digital banking enrollment.
  • Acquires new Community Bank relationships through cultivating a strong referral network and outreach efforts.
  • Position Levels

    There are two levels of Relationship Banker, depending on banking experience including client service, deposit, and lending experience. Bankers must demonstrate completion of required training programs, licensing or specialized training, and acceptable performance to goals to be considered for further advancement. Licensing or registrations must be maintained current and in good standing in accordance with program guidelines. Positions may be based at a specific banking center or be a "Market" position that supports all banking centers in a defined market.

    Relationship Banker

  • Demonstrates ability to handle all transactions, servicing needs and inquiries upon completion of required training.
  • Must achieve account opening goals, partner referrals, lending and credit card goals along with completing quality Client Financial Profiles.
  • Qualifications and Education Requirements

  • High School diploma or GED Equivalent
  • Minimum one year relationship-based client consultation and / or consultative sales experience (banking industry a plus)
  • Eligible to register with the National Mortgage Licensing System and Registry (NMLS) or currently NMLS registered .
  • Relationship Banker II

  • Experienced bankers who have successfully completed the requirements of a Relationship Banker, including all new hire training and the Relationship Banker Learning Path within defined timeframes, or bankers with existing experience in a similar role at another financial institution, including NMLS registered.
  • Demonstrates consultative sales skills and strong service levels to build and deepen client relationships.
  • Consistently meets or exceeds account opening and lending goals, credit card goals, partner referrals, and quality Client Financial Profiles.
  • May manage an assigned client portfolio to handle all consumer banking relationship needs.
  • Encouraged to participate in their community through service in a Community Organization, Not-for-Profit volunteer, Business-Related Networking groups, or similar organizations.
  • Completes Relationship Banker Development Program to demonstrate advanced proficiency in role.
  • Qualifications and Education Requirements

  • High School diploma or GED Equivalent
  • Minimum one year relationship-based client consultation and / or consultative sales experience
  • Minimum one year banking experience including deposit / transaction processing, account servicing, new account opening and consumer lending
  • Currently registered with the National Mortgage Licensing System and Registry (NMLS) or previously registered and eligible to immediately re-register.
  • Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.

    As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.

    We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position.

    Our culture is firmly rooted in our core values.

    We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.

    We are Old National Bank. Join our team.

    Need help finding the right job?

    We can recommend jobs specifically for you! Click here to get started.

    If you're qualified for a position but need additional help with the application because of a disability, please email HRservices@oldnational.com (This email will respond to accommodation requests only.)

    Create a job alert for this search

    Relationship Banker • Champaign, IL, United States

    Related jobs
    Regional Banker / Teller

    Regional Banker / Teller

    PNC Financial Services Group • Champaign, IL, United States
    Full-time +1
    At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve.We are all united in delivering the best experience for our customers.We work together each day ...Show more
    Last updated: 15 days ago • Promoted
    Dentist - Job Location : Australia or New Zealand - Relocation Bonus

    Dentist - Job Location : Australia or New Zealand - Relocation Bonus

    Abano USA • Arthur, IL, USA
    Permanent
    Your key responsibilities include : .Maintaining accurate patient records and adhering to .Australian dental regulations and best practices. Flexibility : While we try hard not to change plans, sometim...Show more
    Last updated: 30+ days ago • Promoted
    Remote Equity / Option Trader

    Remote Equity / Option Trader

    Maverick Trading • Champaign, IL, USA
    Remote
    Part-time
    Remote Options Trader at Maverick Trading.Maverick Trading, a 26-year old proprietary trading firm is looking to hire experienced and entry-level equity and equity and option traders.We are a globa...Show more
    Last updated: 30+ days ago • Promoted
    Remote Options Trader

    Remote Options Trader

    Maverick Trading • Champaign, IL, USA
    Remote
    Part-time
    Remote Options Trader at Maverick Trading.Maverick Trading, a 26-year old proprietary trading firm is looking to hire experienced and entry-level equity and equity and option traders.We are a globa...Show more
    Last updated: 30+ days ago • Promoted
    Teller

    Teller

    PNC • Champaign, IL, United States
    Full-time +1
    At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve.We are all united in delivering the best experience for our customers.We work together each day ...Show more
    Last updated: 27 days ago • Promoted
    Teller Retail Banker II

    Teller Retail Banker II

    Illinois Staffing • Urbana, IL, US
    Full-time
    Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning bank that is one of the strongest in the nation.Woodf...Show more
    Last updated: 1 day ago • Promoted
    Commercial Banker

    Commercial Banker

    The General • Champaign, IL, United States
    Full-time
    Make the change and be the difference.Morton Community Bank was established in Morton, Illinois, in 1960.In some locations, our bank name is synonymous with our logo, as Clock Tower Community Bank ...Show more
    Last updated: 19 days ago • Promoted
    Community Banker

    Community Banker

    The General • Champaign, IL, United States
    Full-time
    Make the change and be the difference.Clock Tower Bank a division of Morton Community Bank!.Established in 1960 with just one location in Morton, IL, Morton Community Bank (MCB) has grown to over 5...Show more
    Last updated: 23 days ago • Promoted
    Appointment Setter - Work From Home - 60k / Year

    Appointment Setter - Work From Home - 60k / Year

    Spade Recruiting USA • Mahomet, Illinois
    Remote
    Full-time
    Quick Apply
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Show more
    Last updated: 30+ days ago • Promoted
    Remote Equity / Option Trader

    Remote Equity / Option Trader

    Maverick Currencies • Champaign, IL
    Remote
    Full-time +1
    Top-ranked proprietary trading firm, Maverick Currencies, is searching for entrepreneurially-minded, profit-driven people to be trained in the art and science of proprietary trading in its online c...Show more
    Last updated: 30+ days ago • Promoted
    Family Practice - Without OB Physician

    Family Practice - Without OB Physician

    Britt Medical Search • Tuscola, IL, US
    Full-time
    Physician and APP Partnership exist to manage a panel of patients.After-hours telephone call only which is supported by the Patient Advisory Nurse line. Opportunity to teach Family Medicine resident...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Representative - Remote - 50k-60k / Year

    Customer Service Representative - Remote - 50k-60k / Year

    Spade Recruiting USA • Mahomet, Illinois
    Remote
    Full-time
    Quick Apply
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Show more
    Last updated: 30+ days ago • Promoted
    Relationship Banker

    Relationship Banker

    Old National Bank • Champaign, IL, United States
    Full-time
    Old National Bank has been serving clients and communities since 1834.With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve.As a trusted part...Show more
    Last updated: 30+ days ago • Promoted
    Relationship Banker | Mahomet

    Relationship Banker | Mahomet

    Busey Bank • Mahomet, IL, United States
    Full-time
    The Relationship Banker role combines the duties of a teller with those of a relationship banker, offering personalized customer service, conducting financial transactions, and cross-selling produc...Show more
    Last updated: 30+ days ago • Promoted
    Personal Banker

    Personal Banker

    Illinois Staffing • Champaign, IL, US
    Full-time
    At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve.We are all united in delivering the best experience for our customers.We work together each day ...Show more
    Last updated: 30+ days ago • Promoted
    Border Patrol Agent - Earn up to $30,000 in Recruitment Incentives

    Border Patrol Agent - Earn up to $30,000 in Recruitment Incentives

    US Customs and Border Protection • Arcola, IL, United States
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
    Last updated: 30+ days ago • Promoted
    COUNTY MARKET CASHIER

    COUNTY MARKET CASHIER

    Harvest Market • Gibson City, IL, US
    Full-time
    Get paid daily! We've partnered with DailyPay to offer employees more control over their earnings!!!.The responsibilities of the Cashier is to scan the customer's selections, ensure that the prices...Show more
    Last updated: 30+ days ago • Promoted
    Part Time Universal Banker / Teller I

    Part Time Universal Banker / Teller I

    First Mid Bank & Trust • Arcola, IL, United States
    Part-time
    Part Time Universal Banker / Teller I .At First Mid, base salary is one component of our Total Rewards program.Exact compensation is determi...Show more
    Last updated: 30+ days ago • Promoted