Intake Assistant

Pulmonary Rehab Program Support

This position will support the pulmonary rehab programs at Troy, Royal Oak, and Farmington Hills. This is a hybrid position that will require you to be onsite 1-2 days a week rotating between these three locations.

Job Summary

The Intake Assistant is responsible for referral processing, providing accurate and complete data input for pre-authorization requests while effectively communicating to internal and external customers.

Essential Functions

• Obtains initial and subsequent insurance authorization and pre-certification for in office procedures, treatments, and services.
• Researches additional or alternative resources for non-covered services to prevent payment denials.
• Maintains a close working relationship with site Patient Financial Counselor.
• Communicates with clinical staff, PFC, and management regarding restrictions or unique requirements for insurance plans.
• Maintains a current working knowledge of authorization requirements for all payers, and of state and federal regulatory guidelines.
• Assists in maintaining manuals, logs, and other required documentation.
• Demonstrates an understanding of patient confidentiality to protect the patient and the clinic / corporation.
• Follows policies and procedures to contribute to the efficiency of the front office.
• Covers for and assists with other front office functions as requested.
• Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis.
• Performs other duties as assigned.

Qualifications

Required :

Preferred :

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members, and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders, and innovators that continue to build on one shared mission statement - to improve health, instill humanity, and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

Primary Location : SITE - Troy Hospital - 44201 Dequindre Road - Troy

Department Name : Pulmonary Rehabilitation Troy - Troy

Employment Type : Full time

Shift : Day (United States of America)

Weekly Scheduled Hours : 40

Hours of Work : 8 a.m. to 4 : 30 p.m.

Days Worked : Monday to Friday

Weekend Frequency : N / A