Talent.com
Technical Sales and Field Service Engineer
Technical Sales and Field Service EngineerCaptiveAire Systems • Riverside, CA, US
No longer accepting applications
Technical Sales and Field Service Engineer

Technical Sales and Field Service Engineer

CaptiveAire Systems • Riverside, CA, US
30+ days ago
Job type
  • Full-time
Job description

Position Summary :

Seeking a driven and motivated engineer to join our sales team focusing on growing business with existing customers and developing new business. This position will involve applications engineering, sales support and field service work. Sales Engineers should be comfortable working in a result-driven, fast-paced environment.

Position will involve extensive formalized training plus work under a mentor, developing skills and gaining an understanding of CaptiveAire products, how we go to market, application engineering processes etc. as well as business development and sales strategies.

Why Work for CaptiveAire?

  • Nation’s leading manufacturer of commercial kitchen ventilation systems, and now offering a complete solution of fans, heaters, ductwork and HVAC equipment. Our primary purpose is to provide fully integrated, sustainable HVAC Systems.
  • Leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times.
  • Mission : to provide the highest quality products and service to our users at the lowest possible price
  • Strong commitment to the development of our employees, including continuous education opportunities like sponsorship for Professional Engineering license and continuous education through weekly webinars and company developed technical videos

What our employees have to say :

There is never a day you don’t learn something new at CaptiveAire. I am able to learn something new due to the freedom to take on new tasks independently and problem solve.

I love the mindset of continuous learning and pushing the bounds of your capabilities and knowledge. I love the people I work with and the environment, particularly in a world where remote work is common. I love how Captiveaire is all about connections, with customers, coworkers, end users, and everyone in between.

One of the things I appreciate most about CaptiveAire is how strongly it embodies the entrepreneurial spirit. I’m empowered with the autonomy to manage my work independently, while also benefiting from the robust support and resources of a large, well-established company.

CaptiveAire is fast-moving and no-nonsense. We operate differently than any other company that I've worked for with our decentralized structure. Quick action is taken when a good idea is presented. We are focused on end users where the rest of the industry is very short-sighted. We are on the front lines, actively changing the landscape of the HVAC industry.

Learn more about CaptiveAire and our products here

A Day in the Life :

A technical sales role encompasses a wide variety of tasks where one day does not look exactly like the next. The projects our team handles are high in volume and unique from one another, spanning throughout the whole course of design, procurement, coordination, and post-sale support.

Typical tasks include :

  • Outside sales meetings and calls to build relationships with existing and new customers
  • Application engineering to apply our products using sound engineering principles
  • Project management of installations in progress - Managing schedules / plans to guarantee we can get equipment on site when the site needs it, in turn creating satisfied and returning customers.
  • Service and technical support of existing equipment
  • Supporting end users to maintain high levels of customer service, from assisting contractors with wiring on site to remote troubleshooting for staff in the kitchen.
  • Two to three full days per week in the office working on bids, one to two days on job sites, and dedicate another day to developing the territory. Territory development may include giving presentations to the engineering community, dropping off donuts to a new customer, or meeting a new contact with an existing customer.

    Comments from some of our sales engineers :

    Every day I get to help someone. Whether it's an engineer with a design, a contractor with a troubleshooting issue, or an end user looking for help to obtain better indoor air quality. I get to use my engineering skills, people skills and business skills every day.

    Our main "role" is not to sell products but to provide solutions - kitchen ventilation solutions, commercial ventilation solutions, heating / air conditioning solutions. I enjoy getting to work directly with end users and helping them complete their business goals. Attending a soft opening after completing a full design-build project with an owner is rewarding.

    I love the balance between working on designs in the office and also having that face to face interaction with our customers. It's awesome to handle the design phase of a project, then also take charge of the procurement process with the end user / customer and lastly watch our equipment perform as designed once installed and the project is complete. I also love the growth aspect of my role, I enjoy molding and shaping our business in order to set it up for success and then see the value we are adding to the market.

    Primary Job Responsibilities :

  • Provide integrated application engineering and design support for a wide range of ventilation applications with the goal of providing sustainable products and the latest technologies best designed to meet the customers’ needs.
  • Work directly with Engineers, Contractors, End Users, and Food Service Dealers.
  • Daily tasks include inside sales support, application engineering and outside sales.
  • Responsibilities will vary and may include presentations, quotes, submittals, technical product support, job site visits and hands on troubleshooting as needed.
  • Educate and promote CaptiveAire products to users in your market. This includes conference calls, meetings, organizing presentations, and product demos.
  • Research and develop new business opportunities with new and existing users.
  • Top notch customer service and willingness to go above and beyond to serve the customer.
  • Quick turnaround times a priority.
  • Continuously evaluate and improve processes as well as the customer experience.
  • Required skills :

  • 2-5 years experience
  • 4 year technical degree in a mechanical, electrical, construction or science-oriented curriculum preferred
  • Excellent computer, organizational and communication / presentation skills
  • Problem solving with a passion for continuous learning
  • Strong desire to interface with the customer
  • Embrace new technologies and business savvy
  • Passion for work with aggressive nature to succeed
  • Willing to travel for various training opportunities
  • MUST BE A “GO GETTER”!
  • Benefits :

  • Medical, dental and vision insurance
  • Disability & life insurance based upon election of medical insurance
  • 401k with employer match
  • Paid holidays
  • Paid time off (PTO) based upon tenure
  • Flexible spending account (FSA)
  • Tuition reimbursement, including for Professional Engineering (PE) License
  • Relocation assistance
  • Salary :

    $70k-$100k base, negotiable dependent on experience, with additional monthly bonus based on productivity and profits.

    Create a job alert for this search

    Field Service Engineer • Riverside, CA, US

    Related jobs
    Field Sales Representative

    Field Sales Representative

    California Staffing • San Bernardino, CA, US
    Full-time
    Join an elite group of sales professionals bringing customized, white glove experiences directly in the customer's home.Field Sales Representatives at AT&T are driven to connect every interaction ...Show more
    Last updated: 2 days ago • Promoted
    Wireless Customer Sales Representative

    Wireless Customer Sales Representative

    F3 Innovations, Inc • San Bernardino, CA, US
    Full-time
    Wireless Sales Agent in Riverside.The Wireless Sales Agent uses their product knowledge to guide customers to mobile service that actually works, making you the hero of their connected lifestyle.As...Show more
    Last updated: 12 days ago • Promoted
    Mobile Services Sales Agent

    Mobile Services Sales Agent

    JDI Systems • Fontana, CA, US
    Full-time
    Quick Apply
    Are you an outgoing individual with a drive to succeed in telecom sales?.JDI Systems has an exciting opportunity!.We seek a motivated Mobile Services Sales Agent to amplify our telecommunications c...Show more
    Last updated: 30+ days ago
    Customer Support Engineer

    Customer Support Engineer

    VirtualVocations • Fontana, California, United States
    Full-time
    A company is looking for a Customer Support Specialist to enhance customer experience by providing technical support and engineering solutions. Key Responsibilities Triaging customer issues and de...Show more
    Last updated: 30+ days ago • Promoted
    Sales and Service Specialist (35392)

    Sales and Service Specialist (35392)

    Hertz • Riverside, California, United States
    Full-time
    Quick Apply
    TNC is an essential member of the Hertz Local Edition team.As a brand ambassador, the Mobility Specialist will be facilitating the fastest, easiest, and most valued rental car experience to Lyft an...Show more
    Last updated: 25 days ago
    Sales and Customer Acquisition Agent

    Sales and Customer Acquisition Agent

    Savvy Consulting • Murrieta, CA, US
    Full-time
    Quick Apply
    Join a team that thinks smarter, moves faster, and delivers stronger!.As a Sales and Customer Acquisition Agent, you’ll play an integral role in bringing Frontier Communications’ servic...Show more
    Last updated: 3 days ago
    Remote Sales Representative (50k-90k per year)

    Remote Sales Representative (50k-90k per year)

    Professional Careers • Murrieta, California
    Remote
    Full-time +1
    We're looking for candidates with great customer service skills to fill our Remote role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are ready to schedule ...Show more
    Last updated: 30+ days ago • Promoted
    Remote Customer Service Representative – Product Testing

    Remote Customer Service Representative – Product Testing

    GLOCPA • Menifee, California
    Remote
    Full-time
    We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.Show more
    Last updated: 30+ days ago • Promoted
    Field Service Account Manager

    Field Service Account Manager

    Clean Harbors • Colton, California, United States
    Full-time
    Quick Apply
    Field Services Account Manager.The Field Services Account Manager is responsible for lead generation and securing Field Services business (including hazardous waste remediation, tank cleaning and e...Show more
    Last updated: 30+ days ago
    Central Service Technician (PM)

    Central Service Technician (PM)

    Loma Linda University Health • Murrieta, CA, United States
    Full-time
    The Central Service Technician performs the customer service, stocking and distribution functions, as well as decontamination, processing, running and general clean-up for the Central Service depar...Show more
    Last updated: 11 days ago • Promoted
    Remote Customer Service Representatives - AI Trainer ($60-$80 per hour)

    Remote Customer Service Representatives - AI Trainer ($60-$80 per hour)

    Mercor • Murrieta, California, US
    Remote
    Full-time
    About the Role • • Mercor is seeking experienced • •customer services representatives • • to support a leading AI lab in advancing research and infrastructure for next-generation machine learning system...Show more
    Last updated: 1 day ago • Promoted
    Solar Field Sales Manager

    Solar Field Sales Manager

    Semper Solaris • Riverside, CA, US
    Full-time
    Quick Apply
    Join the dynamic team at Semper Solaris, a leading provider of solar energy solutions known for our excellence, longevity, and unwavering commitment to sustainability.With over a decade of exp...Show more
    Last updated: 30+ days ago
    Remote Sales & Trading Associate - AI Trainer ($50-$60 / hour)

    Remote Sales & Trading Associate - AI Trainer ($50-$60 / hour)

    Data Annotation • Menifee, California
    Remote
    Full-time +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of ...Show more
    Last updated: 24 days ago • Promoted
    CDL-A Flatbed Lease Purchase Driver - $1.25 to $2.00 per mile in Hesperia, CA

    CDL-A Flatbed Lease Purchase Driver - $1.25 to $2.00 per mile in Hesperia, CA

    AllTruckJobs • Hesperia, CA, US
    Full-time
    CALL TO SPEAK WITH A SEATING SPECIALIST TODAY! .Come experience the many reasons why Western Express is the best place to live those dreams! This. Western Express is now offering a wide variety of n...Show more
    Last updated: 10 days ago • Promoted
    Field Service Engineer 3 2nd Shift

    Field Service Engineer 3 2nd Shift

    Intuitive • Riverside, California, USA
    Full-time
    As a Field Service Engineer 3 at Intuitive you will be an integral part of our dedicated team responsible for the installation support troubleshooting repair and maintenance of all our products wit...Show more
    Last updated: 3 days ago • Promoted
    Fiber Sales Advisor

    Fiber Sales Advisor

    IMG • Riverside, CA, US
    Full-time
    Quick Apply
    This isn’t your average sales gig.As a Fiber Sales Advisor for Frontier Communications, you’ll own your territory like a boss : . If you thrive on the chase and love turning “maybe&#...Show more
    Last updated: 30+ days ago
    Field Service Engineer

    Field Service Engineer

    Emerson • Riverside, California, USA
    Full-time
    If you are a Field Service Engineer / Professional looking for an opportunity to grow and develop professionally Emerson has an exciting opportunity for you! Based in. At Emerson Power & Water Sol...Show more
    Last updated: 9 days ago • Promoted
    Field Service Engineer

    Field Service Engineer

    Sunbelt Solomon • Riverside, CA, United States
    Full-time
    Engineering group with a focus on electrical systems design (protection, control, and apparatus).This position is reporting to our Engineering Manager and will be located in Riverside, CA.The succe...Show more
    Last updated: 16 days ago • Promoted