General Property Manager

General Property Manager

When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company's esteemed annual list of the World's Most Innovative Companies, as well as recognition as one of U.S. News & World Report's Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.

Responsibilities

As a General Property Manager with Hines, you will provide operational oversight of the property to meet the prescribed investment objectives while ensuring the delivery of top-tier hospitality experiences. You will be responsible for increasing the economic value of the property while guiding the asset to become one of the most experiential and influential in the market. At Hines, delivering an exceptional client experience means combining a hospitality culture with real estate knowledge to create spaces where people feel valued, connected, and inspired. This role is based at a mixed-use asset featuring office and retail space, requiring a dynamic approach to managing both commercial office operations and retail tenant engagement. Responsibilities include but are not limited to :

Hospitality / Leadership :

• In accordance with the firm's leadership principles train, mentor, and continuously develop all property personnel in providing a best-in-class hospitality experience.
• Demonstrate exceptional leadership in coordinating cross-functional teams that support both commercial and retail operations.
• Foster a unified hospitality experience across diverse tenant types, ensuring that service standards are consistently upheld in both office and retail settings.
• Proactive community engagement, building relationships with stakeholders from both sectors, and implementing initiatives that enhance the overall tenant and visitor experience throughout the property.
• Apply hospitality hiring practices to identify and hire hospitality-minded personnel and third-party service providers.
• Lead a cross-functional team, including third-party service providers, in the delivery of Hines' Hospitality Standards.
• Supervise event programming coordination with a focus on creating and maintaining a community atmosphere.
• Ensure property engagement and service offerings are aligned with Hines' service level standards.
• Foster connectivity and establish key relationships with community leaders, government officials (including police department), vendors, cultural / civic institutions, and the general public.
• Establish vision and goals for department personnel including implementation of training and development programs.
• Handle various Human Resource related responsibilities.

Operations :

Qualifications

Minimum Requirements include :

Closing

At Hines, we strive for excellence as a leading global real estate investment manager, driven by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion of assets across such property types as living, office, retail, mixed-use, logistics and life science projects all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs.

While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.

Hines is proud to be named to Fast Company's prestigious annual list of the World's Most Innovative Companies for 2024. Includes both the global Hines organization and RIA AUM as of December 31, 2023.

We are an equal opportunity employer and support workforce diversity.

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