Veterinary Receptionist

Animal Medical Center of Troy is seeking an outgoing Client Service Representative to become the next member of our incredible team. As the face of the hospital, our CSRs greet visitors with warmth and compassion, fostering trust in the veterinary team and ensuring a welcoming atmosphere.

In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide.

This position is ideal for candidates with a veterinary background in fast-paced customer service who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.

This is a full-time position, with availability needed Monday-Friday, with rotating Saturdays. We are also open to part-time scheduling for the right person.

Full-time benefits and compensation

• Compensation : $16-18 per hour, for each hour worked
• Health package : Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program
• 401k options
• Paid time off in accordance with site policy and applicable law
• Personal pet discount
• Uniform allowance

Minimum qualifications and skill set :

Phone etiquette

Get to know our AAHA-accredited hospital :

The Animal Medical Center of Troy is a small animal clinic that provides a range of services, including general wellness, soft tissue surgery, dentistry, behavioral consultations, and more! Our clients are dedicated to their pets, providing a diverse and varied case load, and our support staff is skilled, friendly, and includes multiple LVTs. The AMCTroy team is committed to client education and ensuring our clients understand the "why" behind procedures. Our doctors are flexible with their scheduling needs and are well-equipped with digital radiology, CO2 laser, ultrasound, and more. Take the first step by applying today!