Sr Analyst, Crew Operations

Crew Resources Analyst

Crew Resources is looking for curious, operationally minded, analytics professionals to execute the planning, allocation, and delivery of crew member resources across the operation. Our team works within the operating window to solve problems and deliver crew resources where and when they are needed by the operation. As a senior analyst, you will leverage data and technology to determine the best allocation of crew resources within given constraints. This is a strategic role that works closely with our internal partners in IT, Finance, Crew Technology, and Operations Management. The role is focused on driving Delta's short and long-term business priorities. More specifically, you will be responsible for these items (and more) :

• Drive divisional strategy by daily execution of operational decisions
• Providing technical expertise, in systems and through application of the Pilot Working Agreement (PWA)
• Allocate system resources at the best possible cost
• Manage crew member trip logistics, including hotel assignment software
• Coordinate team actions during IROPs
• Drive process changes and the adoption of new tools across the team

To do so, these individuals will partner with other team members on projects, communicate effectively, build cross-divisional partnerships, and maintain a strong operational foundation. This role will be predominantly shift based and may encompass weekends to support the 24 / 7 nature of operations technology. The successful candidates will be trained in legacy systems and will be expected to maintain a comprehensive knowledge of both next-generation technology and the legacy systems to manage operational disruption, while also serving as a real time end user of next generation products to solve complex operational problems.

Summary of responsibilities (not comprehensive of all tasks) :

What you need to succeed (minimum qualifications) :

What will give you a competitive edge (preferred qualifications) :

Benefits and Perks to Help You Keep Climbing

Our culture is rooted in a shared dedication to living our values Care, Integrity, Resilience, Servant Leadership, and Teamwork every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way :

Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta's online system, or at any point in the selection process.