System Analyst

Job Description

This position will support the State of Michigan (SOM) Microsoft 365 (M365) implementation as a member of the team responsible for monitoring, investigating, recommending, and implementing updates to the M365 environment. This position is a technical resource expected to possess experience and understanding of the configuration and administration of the M365 suite of products deployed at

the enterprise level. M365 products within scope include SharePoint Online, Teams, Planner, OneDrive, Outlook, Forms, Loop, Viva Engage, and will grow to include new tools as they become available to the SOM

Job Duties

• Monitor updates to M365 products within the Government Community Cloud (GCC).
• Analyze impact of product updates to the SOM M365 tenant in GCC.
• Review product configuration options and recommend settings that are in alignment with SOM standards, policies, and licensing.
• Create technical documentation that may be used to communicate recommendations to decision makers or to serve as job aids to end users.
• Participate in working sessions with the SOM M365 product team working group and with Microsoft resources supporting the SOM.
• Work alongside the Enterprise SharePoint team in the day-to-day support of SharePoint, Teams, Power Automate and other M365 tools

Requirements

3-5+ years :

A proven ability to investigate the impact of product change on enterprise implementations of M365 GCC.

Strong written and oral communication skills within a collaborative team environment.

Desired Skills

Minimum Education

Location

Additional Requirements

Employment Terms

About Zenfreed

At Zenfreed, we are more than an IT company. We bridge the gap between people wanting to do the work they were meant to do and organizations needing the right talent.

We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Benefits

We understand a comprehensive benefits package is crucial to employment satisfaction. We offer medical, dental and vision coverage options for all employees.