Manager, Credit Card Compliance

About the Company

Gemini is a global crypto and Web3 platform founded by Cameron and Tyler Winklevoss in 2014, offering a wide range of simple, reliable, and secure crypto products and services to individuals and institutions in over 70 countries. Our mission is to unlock the next era of financial, creative, and personal freedom by providing trusted access to the decentralized future. We envision a world where crypto reshapes the global financial system, internet, and money to create greater choice, independence, and opportunity for all — bridging traditional finance with the emerging cryptoeconomy in a way that is more open, fair, and secure.

The Department

The Department : Compliance

Compliance at Gemini is a team dedicated to managing the next generation of financial crime prevention and regulatory compliance in a complex and evolving environment. We are a diverse group of technology, legal, and operational professionals who develop new approaches to solving classic problems using cutting edge tools and processes.

The Role

The Role : Manager, Credit Card Compliance

In this role, you will serve as a subject matter expert across consumer finance regulation, issue management and remediation, product ideation, and other domains. You will have a leading role in shaping and executing the Compliance Management System (CMS) to deliver products that put customers first in line with the requirements set forth by consumer finance regulations and key credit card partners. You will work with the Head of Compliance in managing a multitude of processes, including issue management / resolution, complaint management, annual risk assessment, new product approvals, and governance.

The ideal candidate will have deep experience in consumer financial compliance at a credit card company, FinTech or other financial services company. A strong understanding of and experience with consumer regulations such as ECOA, TILA, UDAAP, FRCA, among others is required. The Regulatory Compliance Lead will have a strong aptitude for organization, applying rules and regulations in real-time scenarios as well as collaborating with inter-departmental business unit owners, and fostering a culture of compliance throughout the organization.

This role is required to be in person twice a week at either our Seattle, WA, New York City, NY, or Miami, FL office.

Responsibilities

• Supervise junior member(s) of the compliance team in areas of complaint management, issue management, audit findings resolution, risk assessment, and governance.
• Oversee the issue management process to ensure appropriate mitigation, remediation, root cause analysis, tracking, reporting and resolution. Incumbent will lead and work across all functional areas to ensure successful resolution and handling of issues.
• Drive the development and execution of remediation and testing plans to address issues / findings, which may include process updates, documentation and / or training.
• Lead the design and implementation of the risk assessment framework to provide independent, risk-based evaluation of regulatory compliance.
• Take a leading role in identifying, mapping out, enhancing, documenting, and rating controls and risks as part of our Risk Assessment process.
• Provide timely and accurate advice and guidance to the Gemini Credit Card's teams on issues arising from compliance policy areas and subject matter within the responsibility of the Compliance Department.
• Partner with the broader Counsel team to address emerging trends, regulations and business objectives; share information about developments in the product and Compliance program to organize efficient and transparent support across the departments.
• Lead responses to periodic audits, reporting requirements, regulatory examinations, and assessments.
• Act as contact person and liaison between department heads and senior management at Gemini as well as our Bank partner.
• Monitor operational processes and procedures to ensure that the company operates in accordance with applicable regulations as well as with the CMS Policy.
• Maintain current knowledge of applicable laws and regulations and understand regulatory impact of changes to product / service offerings.

Qualifications

It Pays to Work Here

Salary Range

The base salary range for this role is between $129,500 - $185,000 in the State of New York, the State of California and the State of Washington. This range is not inclusive of our discretionary bonus or equity package. When determining a candidate's compensation, we consider a number of factors including skillset, experience, job scope, and current market data.

In the United States, employees within the New York, Seattle, and Miami metropolitan areas are expected to work from the designated office twice a week, unless there is a job-specific requirement to be in the office every work day. We believe our hybrid approach for those near our NYC, Seattle, and Miami offices increases productivity through more in-person collaboration where possible. Employees outside of these areas are considered part of our remote-first workforce.

At Gemini, we strive to build diverse teams that reflect the people we want to empower through our products, and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Gemini is proud to be an equal opportunity workplace. If you have a specific need that requires accommodation, please let a member of the People Team know.

J-18808-Ljbffr