Personal Lines Customer Service Representative P&C INSURANCE

Job Description

Job Description

Join Brown Insurance Services

Personal Lines Customer Service Representative

Are you passionate about delivering exceptional service and support to clients? Do you thrive in a collaborative team environment? If so, this is the role for you. If you are ready to make a meaningful impact in a respected insurance agency, apply now and become a valued member of our team!

Responsibilities :

• Serve as the primary point of contact for personal lines insurance, responding to clients concerns with professionalism and empathy.
• Process policy changes, and additions to meet clients' evolving coverage needs.
• Assist clients with insurance policy renewals and rewrites.
• Obtain quotes and coverage options for new policies and policy amendments based on client's needs.
• Review policy with clients.
• Handle policy cancellations and reinstatements while following company guidelines and regulations.
• Provide support and guidance to clients throughout the claims process, liaising with the claims department as needed.
• Maintain accurate data entry in our management system.
• Educate clients on various personal insurance products, coverage options, and risk management strategies.
• Stay informed about industry trends, regulations, and advancements in personal insurance to enhance knowledge and service delivery.

Requirements :

Benefits :

Brown Insurance Services is celebrating over 50 years as a family-owned agency in FL. We are a full-service independent agency representing top insurance carriers. These strategies allow us to operate in the client’s best interests, rather than being confined to limited options through a big-box agency. Check out our website to see more about the agency, and feel free to read our agency reviews from our amazing community of clients. Brown Insurance Services

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