Senior Manager, People Ops & Total Rewards
Samba TV is seeking a strategic and experienced Senior Manager of People Ops & Total Rewards to own and optimize core people operations processes, people rewards, compensation guides and level, elevate employee lifecycle experiences, and drive operational excellence at scale. In this role, you'll act as a critical leader within the People Team—partnering closely with the People Business Partners, Talent Acquisition, Legal, Finance, and Exec stakeholders to ensure our systems, policies, and people programs are modern, compliant, and deeply employee-centric.
Base pay range
$140,000.00 / yr - $160,000.00 / yr
WHAT YOU'LL DO
- Lead & Optimize People Ops Processes : Design and oversee the full employee lifecycle (onboarding, compensation processing, leaves, offboarding), with a lens on compliance, automation, and experience.
- Compensation & Competency : Ensure total rewards and compensation framework and leveling guides are compliant with company policy and up to date with market trends.
- Own Global Onboarding & Offboarding : Drive a seamless onboarding experience and build a repeatable offboarding process that reflects our values while managing risk and compliance.
- Compliance Champion : Stay ahead of global employment law changes and ensure Samba's policies and practices remain current and compliant; maintain the HR compliance calendar.
- Lead HRIS Strategy : Own data integrity and process optimization in BambooHR and other HR tech platforms; partner with IT and Finance to ensure cross-functional data alignment.
- Project Leadership : Spearhead People Ops projects (e.g. DEI audits, M&A integrations, compensation cycles) and implement scalable solutions that improve HR efficiency and experience.
- Strategic Partner : Provide consultative support to senior leadership on org design, workforce planning, and talent mobility.
- Benefits & Immigration : Oversee escalated benefits issues and high-complexity visa or global mobility cases, working with legal counsel as needed.
- Internal Communications : Own employee communications for People programs and systems; write clear, engaging messages that drive adoption and trust.
- Team Mentorship : Guide and mentor junior People Ops or Generalist team members; model best practices and encourage continuous learning.
WHO YOU ARE
5–7+ years of progressive HR / People Operations experience; previous startup or high-growth company experience strongly preferred.Proven track record of leading complex, cross-functional people programs at scale.In-depth knowledge of U.S. employment law and comfort navigating global employment nuances.Experience with BambooHR or similar HRIS; fluency in systems like Google Workspace, DocuSign, and payroll / benefits platforms.Strong analytical skills and comfort using Excel, Sheets, and reporting tools to support data-informed decision making.Clear, confident communicator—comfortable presenting to senior leadership and translating operational updates for all audiences.High emotional intelligence and impeccable discretion when managing sensitive data or people matters.Passion for creating an equitable and engaging employee experience across every touchpoint.Bachelor's degree in Human Resources or a related field required; HR certification (e.g., SHRM-CP, PHR) preferred. Bonus points for experience with payroll operations or financial systems.Samba TV is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We strive to empower connection with one another, reflect the communities we serve, and tackle meaningful projects that make a real impact.
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