Director, Sales Operations

Director, Sales Operations – Sonatus

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Sonatus is redefining what cars can do in the era of Software-Defined Vehicles (SDV). We’re driving the transformation to AI-enabled software-defined vehicles. Traditional automotive software methods can’t keep pace with consumer expectations shaped by the mobile industry—where features evolve rapidly, update seamlessly and improve continuously. Leading OEMs trust Sonatus to accelerate this shift. Our technology is already in production across more than 5 million vehicles on the road today and rapidly expanding. Headquartered in Sunnyvale, CA, with 250+ employees worldwide, Sonatus combines the agility of a fast-growing company with the scale and impact of an established partner.

Overview

The Director of Sales Operations is responsible for designing, optimizing, and managing the processes, tools, and data that enable our global sales organization to perform at its best. This role will lead the operational backbone of our sales team, ensuring predictable growth, high-quality pipeline management and seamless collaboration between inside sales, field sales, marketing and customer success. The role reports directly to the Chief Revenue Officer and includes a variable component in addition to the base salary. A key focus of this position is the effective use of HubSpot CRM to drive data integrity, sales automation and actionable insights across the sales funnel.

Roles & Responsibilities

• Develop and execute the overall sales operations strategy aligned with corporate growth objectives.
• Partner with sales leadership to define KPIs, territory structures, quota models and performance dashboards.
• Support the field sales team with process optimization, forecasting accuracy and pipeline management best practices.
• Drive adoption and continuous improvement of HubSpot CRM across the global sales organization.
• Own the company’s HubSpot CRM system : configuration, workflow automation, data governance and reporting.
• Implement automation to streamline lead management, opportunity tracking and forecasting.
• Build dashboards for pipeline visibility, conversion metrics and sales productivity.
• Integrate HubSpot with other business systems (ERP, marketing automation, quoting tools, etc.) to ensure end-to-end visibility.
• Develop and maintain accurate sales forecasting models and performance reports for executive leadership.
• Analyze pipeline trends to identify risks and opportunities across accounts, regions and product lines.
• Deliver actionable insights to improve sales effectiveness and close rates.
• Provide tools, processes and collateral that empower the field sales team to close complex enterprise deals.
• Coordinate cross‑functional alignment with marketing, product and customer success to support field initiatives.
• Oversee training and onboarding for sales tools and processes.
• Establish best practices for data quality, opportunity management and deal review cadences.
• Continuously evaluate and refine sales operations processes to improve efficiency and scalability.
• Partner with Finance and Marketing to ensure consistency in metrics, attribution and revenue reporting.

Required Qualifications

Preferred Qualifications

Success Metrics

Benefits Offered

Perk Offerings

Employee Engagement Offerings

The posted salary range is a general guideline and represents a good faith estimate of what Sonatus (“Company”) could reasonably expect to pay for a base salary for this position. The pay offered a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, geographic location and external market pay for comparable jobs. The Company reserves the right to modify this range in the future, as needed, as market conditions change.

Pay range for this role : $175,000—$287,000 USD.

Sonatus is a fast‑paced and innovative company and are seeking team members who are passionate about making a difference. If you are ready to take your career to the next level, we highly encourage you to apply.

To all recruitment agencies : Sonatus, Inc. (“Sonatus”) does not accept unsolicited agency resumes. Please do not forward resumes to our careers alias or other Sonatus employees. Sonatus is not responsible for any fees associated with unsolicited activities.

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