Lead Dispensary Agent

Lead Dispensary Agent

Think of a Lead Dispensary Agent as a sort of Shift Lead. On top of helping our patients and customers, they also support our Dispensary Agents on the floor with any questions and POS troubleshooting.

The daily grind :

• Provide a positive experience for both patient and customer.
• Help Managers with inventory, system support, and open / close duties.
• Act as a mentor to Dispensary Agents and answer any questions they may have.
• Lead by example, providing outstanding customer service and product education.
• Assist in supervising daily dispensary operations, ensuring efficiency and compliance.
• Support and mentor dispensary agents, helping with training and performance development.
• Maintain up-to-date knowledge of cannabis products, regulations, and industry trends.
• Oversee transactions, cash handling, and point-of-sale (POS) operations.
• Ensure compliance with all local and state cannabis laws and dispensary policies.
• Assist with inventory management, product restocking, and accurate record-keeping.
• Address customer inquiries, resolve issues, and create a positive shopping experience.
• Maintain a clean, organized, and professional dispensary environment.
• Collaborate with management to implement process improvements and enhance operations.

You'd be a great fit if :

Benefits :

About Terrasana :

Terrasana Cannabis Co. is an Ohio-based medical marijuana company. We serve medical cannabis patients with dispensary locations across the state, including Columbus, Cleveland, Fremont, and Springfield dispensaries. With a commitment to cannabis education, we offer exceptional patient care through clinical expertise combined with natural marijuana treatment options. Terrasana's dispensaries are also committed to providing a safe and welcoming environment and offering only the highest quality cannabis products. Terrasana prides itself on being an EEO employer. Our goal is to recruit and retain the most talented individuals from a diverse pool of candidates. Diverse minds, backgrounds, and skills mark our inclusive culture. We strongly encourage all interested applicants to apply.