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Lost &Found Customer Service for Seattle-Tacoma International Airport
Join our team that is committed to providing the best customer service to all visitors of the SEA airport.
The Lost and Found Department functions will include but will not be limited to the following :
Perform a broad range of duties and delivering a high quality standard .
Assist customers during business hours by :
- Operating and Assisting at Walk up Window
- Answer phones during business hours
- Inputting required information into the Lost and Found system
- Research and verifying validity of all information before release
- Collect lost items from Terminals and various other areas of the airport grounds.
- Photographed and log items
- Receive, count, document, and secure items in a lockable container such as a safe.
- Movement of Goods and Materials in and out of secured lockers
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following : (Other duties may be assigned.)
- ORGANIZATIONAL skills
- Self-driven focus on Customer and Client satisfaction
- Ability to excel under pressure of meeting extreme deadlines
- Able to communicate effectively, both verbally and in writing
- Able to solve daily problems and make quick decisions within the operation
- Learn and utilize Lost and Found Software
- Must be able to work varied hours
- Weekends and Holidays required
- Detail oriented and well organized
- Able to communicate effectively, verbally and in writing
- Able to lift, push, pull and carry up to 70 lbs.
- May include long periods of standing and walking
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