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Head of Human Resources
Head of Human ResourcesAustin Capital Bank • Austin, TX, US
Head of Human Resources

Head of Human Resources

Austin Capital Bank • Austin, TX, US
25 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Head of Human Resources

Location : Austin, Texas (On-site but with flexible hours and ability to work from home one-ish days / week)

Reports To : President, Digital Products

Team Size : ~90 employees mostly in Austin, TX and Des Moines, IA

Company Overview

Austin Capital Bank is a fast-growing, tech-forward community bank based in Austin, Texas. We’re a nationwide leader in responsible financial innovation—combining the stability of a 500 million dollar regulated bank with the agility of a fintech. Our mission is to deliver simple, reliable, and customer-friendly financial products that improve the financial well-being of people across the country. Our products have touched over a million customers in all 50 states.

We’ve been recognized on the Inc. 5000 list of fastest-growing companies multiple years in a row—and we’re just getting started. Our team members are approachable, attentive, and trusted problem-solvers who take pride in doing right by our customers and each other.

Why You’ll Love Working Here

  • A team that feels like a team – Supportive coworkers, approachable leaders, and a culture that values listening, learning, collaboration…and good snacks
  • It feels great to contribute to a company that’s winning and growing – our financials say it all – we’re nicely profitable and gaining market share.
  • Opportunities to grow – Career development, tuition assistance, and room to explore roles across the bank.
  • 100% Employer-paid medical, dental, & vision insurance – Full coverage for employee-only plans, with affordable family options.
  • Wellness program – Extra funds from us to help cover your out-of-pocket medical expenses.
  • Generous paid time off – Start with 16 days per year that grows with tenure.
  • Paid holidays – 11+ per year, so you can truly unplug.
  • 401(k) with 4% employer match – Invest in your future with our support.

Our Core Values

At Austin Capital Bank, every team member embodies our values. We work, hire, promote, and lead by them :

  • Wicked Smart – Intellectually and emotionally self-aware.
  • Take Initiative – A bias to action, movement forward.
  • No Big Egos – Self-confidence with humility.
  • Honesty – Respectful and direct forthright communication.
  • Curiosity – Innovation doesn’t come from drawing within the lines.
  • If you’re someone who rolls up their sleeves, leads with integrity, and believes that kindness and high performance can coexist, you’ll fit right in.

    About the Role

    We’re looking for a Head of Human Resources to lead the people function at Austin Capital Bank and shape the next chapter of our growth. This role is both strategic and hands-on , perfect for an HR leader who wants to make a tangible impact on culture, talent, and organizational excellence.

    You’ll oversee all aspects of the employee experience—from recruiting and onboarding to development, compensation, and compliance—while cultivating a workplace where every team member can prosper and deliver maximum value and impact.

    Key Responsibilities

  • Talent Acquisition & Onboarding
  • Lead full-cycle recruitment across departments, ensuring a seamless, inclusive, and values-driven hiring process.
  • Design and manage an onboarding experience that helps new team members feel connected, confident, and productive from day one.
  • Compensation, Benefits & HR Operations
  • Develop and maintain competitive and equitable compensation structures and benefits programs.
  • Oversee payroll, HRIS, and benefits administration, ensuring compliance and operational excellence.
  • Conduct periodic compensation benchmarking to stay competitive in the fintech and banking sectors.
  • Employee Development & Engagement
  • Build training, coaching, and career development programs that align with individual growth and company goals.
  • Support leaders in performance management, goal setting, and feedback best practices.
  • Champion initiatives that strengthen engagement, inclusion, and employee satisfaction.
  • Employee Relations & Culture
  • Serve as a trusted advisor to employees and managers on HR-related issues, fostering trust and collaboration.
  • Promote a workplace culture rooted in transparency, respect, and accountability.
  • Manage employee relations and conflict resolution with fairness and professionalism.
  • Compliance & Risk Management
  • Ensure full compliance with federal, state, and local employment laws and banking regulations.
  • Maintain and update company policies and employee handbooks.
  • Partner with legal and leadership teams to minimize risk while supporting innovation.
  • Strategic Leadership
  • Collaborate with the executive team to align HR strategy with business objectives and growth plans.
  • Lead organizational design, workforce planning, and culture-building initiatives as the company scales.
  • Track and report on key HR metrics to inform leadership decisions and identify improvement opportunities.
  • Qualifications

  • 8+ years of progressive HR experience, with at least 3 years in a senior leadership role.
  • Proven success building and leading HR functions in high-growth environments (preferably fintech, banking, or tech).
  • Strong understanding of employment law, compensation design, and compliance in a regulated industry.
  • Excellent communication, emotional intelligence, and conflict-resolution skills.
  • Experience with HRIS systems, performance management tools, and modern HR practices.
  • Bachelor’s degree in Human Resources, Business, or related field (Master’s or HR certification preferred).
  • Success Looks Like

  • A high-performance, high-trust culture where employees thrive.
  • Strong alignment between HR programs and business goals.
  • Low turnover, high engagement, and clear career growth pathways.
  • Scalable HR systems and processes that support sustainable growth.
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