Senior Revenue Operations Manager

Senior Revenue Operations Manager

We build modern software that helps local governments manage risk, strengthen resilience, and simplify critical workflows. From floodplain management, emergency response, and disaster recovery, to grant tracking, code enforcement, and infrastructure oversight our platform supports agencies across a wide range of use cases so communities can make faster, smarter decisions when it matters most.

Our mission is simple : communities deserve tools as dynamic and adaptive as the challenges they face. We're here to support the public servants on the front lines of resilience and governance.

About The Role

We are looking for a Senior Revenue Operations Manager to own the strategy and execution of the systems and processes that power our go-to-market engine. This role will report to the VP of Finance and Operations, and work closely with our Sales, Marketing, and Customer Success teams.

In this role, you'll be a strategic operator and trusted advisor to company leadership. You'll partner closely with leadership across the business to ensure alignment across the full revenue funnel from lead generation and pipeline acceleration to retention and expansion. You'll design data-driven processes, improve visibility into performance, and identify opportunities to drive efficiency and predictability as we scale.

You'll thrive here if you enjoy balancing strategy and execution : one day building a new forecasting model or optimizing CRM workflows, the next day presenting insights to the leadership team that shape our growth plan. This is a high-impact role with direct influence on how we grow, measure success, and deliver value to our customers.

What You'll Do

• Oversee Revenue Operations : Manage GTM data strategy, systems, processes, reporting, and analysis to drive operational excellence across the company.
• Own Our CRM And Other GTM Systems & Infrastructure : Lead both strategic planning (system selection, cost-benefit analyses) and hands-on execution (CRM implementation, administration, and integration).
• Build Reports & Dashboards : Develop clear, actionable reporting that helps the team quickly assess company performance, identify areas for improvement, and highlight success stories.
• Lead Key Operations Initiatives : Drive cross-functional projects, including KPI design and reporting, pricing models and calculators, lead and territory distribution, and customer health scoring.
• Ensure Data Integrity : Maintain high data quality standards across the GTM organization through SOPs, data dictionaries, and documentation in Notion; train team members on data definitions and processes.
• Drive Efficiency & Automation : Streamline workflows, introduce automation, and conduct analyses to identify high-impact opportunities for improvement and investment.

About You

Strong Candidates May Also Have

Our Team Has A Lot To Offer

Forerunner is an early-stage company with an interdisciplinary team. We are motivated by seemingly intractable problems and work hard to support one another.

Forerunner is an equal opportunity employer committed to embracing diversity and the perspectives of individuals from all backgrounds.