IT Support Technician
Merlin EntertainmentsNew York, NY, United States14 hours ago
Job type
- Full-time
Job descriptionRespond to end user technical requests via phone, skype, email, verbal and other transmission types in a timely manner. Log and manage all support requests via internal ticketing systems. Respond appropriately to alerts and communications from the wider IT teams throughout "Team Digital". Provide technical support for all end user computing devices including but not limited to laptops, desktops, cell phones, tills, ipads / tablets, printers, scanners and other devices Assist with end user technical administration including Active Directory, MS Exchange , and other applications. Assist with diagnosing and remediating Local Area Network issues. Assist and coordinate with IT vendors to implement, support and manage any IT systems Any other tasks as directed by the IT Manager. At least 5 years of IT experience working in a technical support role. A minimum of an Associates degree in Computer Science, Information Technology or a closely related field (or equivalent education and experience) is preferred. Comp TIA A+ , Network + or CCNA is a plus Ensures internal compliance with maintenance, safety and security procedures by following established ASTM (American Society for Testing & Materials International), NEC (National Electrical Code), NSF (National Science Foundation), OHSA as well as state and local codes. Understand risk assessments within own workplace and ensure reporting of any new risks to appropriate manager. Compliance of safe working procedures for work activities within one's job role, but cognizant of the effects on others prior to the activity / function. In cases of incidents or accidents ensure appropriate reporting is done in a timely manner to the duty manager. Excellent health care options (medical, dental, and vision that encourage preventative care). Outstanding Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation. Merlin Magic Pass for friends and family to enjoy the parks & attractions Recognition Programs and Rewards 401(k) program with company match Tuition reimbursement programs Numerous learning and advancement opportunities
What you'll bring to the team
Scope of Job :
To provide IT technical support for end users within LEGOLAND New York as well as supplementary technical support to the wider user base throughout the North American footprint of Merlin attractions
Key Objectives :
- Provide first-class IT support and services for all members of staff
- Adhere to instituted OLAs / SLAs
- Work with and communicate effectively with all members of staff
Main Responsibilities :
Qualifications & Experience
Skills, Experience & Qualifications :
HSS :
Ensure full compliance of policies and procedures set forth within the Health, Safety & Security in the workplace and in line with the Merlin Entertainments Group Policy.
Benefits
Benefits of Merlin Entertainments
Pay Range
Compensation between USD $22.80 / Hr.-USD $28.30 / Hr.
Create a job alert for this search
It Support Technician • New York, NY, United States
Related jobs
Join Weiss-Aug – A Leader in Precision Manufacturing and Innovation.Be part of a company that’s shaping the future of manufacturing where your ideas, skills, and passion matter.Weiss-Aug, is a lead...Show moreLast updated: 30+ days ago
We are looking for a highly skilled IT project manager to provide value to our publishing company.The ideal candidate possesses excellent verbal communication skills necessary to effectively coordi...Show moreLast updated: 30+ days ago
MUST be able to come into the office M-Th 9AM to 6PM and Fridays be able to work virtually and cover their West Coast stores and work 11AM to 8PM on Fridays.
They are asking this time for someone wh...Show moreLast updated: 12 days ago
Bedford-Stuyvesant Restoration Corporation, founded in 1967, is the nation's first community development corporation nestled in the heart of Central Brooklyn in Bed-Stuy.
Located at Restoration Plaz...Show moreLast updated: 2 days ago
Take the next step in your career as our new Amazon IT Support Technician to assist with organizing, stocking, and general upkeep, coordinate tasks to ensure deadlines are met, and support the prep...Show moreLast updated: 30+ days ago
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best.
When a network goes down, vital information may be l...Show moreLast updated: 30+ days ago
CTGI Stamford Clinic - Stamford, CT.GI Alliance is seeking an experienced IT Technician I.Duties of this position include, but are not limited to, the following : .
Provide technical support to practi...Show moreLast updated: 1 day ago
Job Type : Officer of Administration.Salary Range : $90,000-$100,000.The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departme...Show moreLast updated: 10 days ago
Doral H&W users and the information technology (IT) department.The main duties include answering users’ questions via emails or phone calls, helping users set up their computer systems, and diagnos...Show moreLast updated: 30+ days ago
Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.
Our client is currently seeking a qualified.New York, NY and provide...Show moreLast updated: 12 days ago
Position Type : Full-time, Exempt.Responsible for delivering exceptional customer support with precision, efficiency, and professionalism.
This role handles both standard and complex customer inquiri...Show moreLast updated: 1 day ago
Remote / Onsite support of our clients and their systems including installation of hardware, software, and general troubleshooting, consulting, and support services.
Responsible for maintaining clie...Show moreLast updated: 30+ days ago
Operating Room Desktop Support Tech.Wyse terminal setup and Configuration.Configure Mobile devices (IPhone, IPad ).Clinical software installations.
Customer Service and Communication : .Demonstrate an...Show moreLast updated: 10 days ago
Provide hands-on support for all airport customers.Technicians must be great communicators who can translate their technical knowledge into actionable solutions.
Possess the skills to research probl...Show moreLast updated: 10 days ago
When it comes to IT solution providers, there are a lot of choices.But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one : Zones – ...Show moreLast updated: 12 days ago
IT services and solutions provider supporting some of the world's largest enterprises in their digital transformation.We deliver innovative, scalable and secure technology solutions that keep busin...Show moreLast updated: 1 day ago
IT Support Technician (ONSITE).Yoh Staffing's client working in.PTO : accrued sick time, 10 paid holidays, and 40 hours PTO.
Firewall experience (to the extent of knowing what to put in a ticket, not...Show moreLast updated: 2 days ago
UNIVERSAL Technologies is seeking an IT Help Desk Technician for an on-site role in Long Island City, NY.May change to a hybrid schedule after 90 days.
Candidates with an active LinkedIn preferred.T...Show moreLast updated: 14 hours ago
- Promoted
IT Technician
Weiss-aug GroupFlorham Park, New Jersey, United StatesFull-time
- Promoted
IT Technician
Continental Whos Who RegistryLynbrook, New York, United StatesFull-time
- Promoted
Desktop Support Technician
LanceSoftNew York, NY, United StatesFull-time
- Promoted
IT Support Technician
Bedford Stuyvesant RestorationBrooklyn, NY, United StatesFull-time
- Promoted
Amazon IT Support Technician
TradeJobsWorkforce10121 New York, NY, USFull-time
- Promoted
Information Technology Professional (IT Support)
US NavyYonkers, New York, United StatesPart-time
- Promoted
IT Technician I
GI AllianceStamford, CT, United StatesFull-time
- Promoted
Support Technician, HPC
Columbia UniversityNew York, NY, United StatesFull-time
- Promoted
IT Helpdesk Technician
Doral Medical and Multi Specialty Facility LLCBrooklyn, NY, United StatesFull-time
- Promoted
IT Technician
CompuComNew York, NY, United StatesFull-time
- Promoted
IT Desktop Support Technician
Encompass Digital MediaStamford, CT, United StatesFull-time
- Promoted
IT Technician
Progress Technology SolutionsNew York, New York, United StatesRemote
Full-time
- Promoted
Desktop Support Technician
TEKsystemsBrooklyn, NY, United StatesFull-time
- Promoted
IT Technician
Texas State Library and Archives CommisionNew York, NY, United StatesFull-time
- Promoted
Desktop Support Technician
ZonesNew York, NY, United StatesFull-time
- Promoted
Onsite IT Support Technician
NscglobalParsippany, NJ, United StatesFull-time
- Promoted
IT Support Technician
YohParlin, NJ, United StatesFull-time
- Promoted
- New!
IT Help Desk Technician
Universal TechnologiesLong Island City, NY, United StatesFull-time