Hospitality Leader

Job Description

Job Description

Hospitality Leader – Where Cleanliness, Care, and Excellence Come Together

At Elite Sports Clubs, we believe a clean space is more than just a polished floor—it’s a reflection of the pride we take in our clubs, the respect we show our members, and the standards we hold ourselves to. The Hospitality (Housekeeping) team ensures every inch of our club feels welcoming, safe, and cared for—and we’re looking for a hands-on leader to guide that effort.

We’re proud to lead with professionalism, ownership, and a deep commitment to quality—and we’re looking for a Hospitality Leader who can bring those values to life in every shift, every space, and every detail.

Your Game Plan – Elevate the Experience Through Cleanliness and Care

As the Hospitality Leader at Elite Sports Club – [Club Name], your mission is to maintain an exceptional facility environment—one that’s sparkling clean, well-stocked, and aligned with the high standards our members expect and deserve.

You’ll lead, train, and support the hospitality team, coordinate schedules, manage inventory, and work side-by-side with your crew to ensure every area—from locker rooms to lounges—meets Elite standards. You'll also serve as a friendly and responsive presence to members, ensuring they feel welcomed and cared for throughout their visit.

Your Role on the Team – What You’ll Be Leading

Create and maintain a cleaning schedule that keeps the club looking its best all day, every day

Train, coach, and support a team of hospitality team members with clear expectations and positive leadership

Conduct regular walkthroughs and inspections to catch issues before members do

Maintain stock of cleaning supplies and equipment, submitting orders when necessary

Collaborate with the maintenance, front desk, and management teams to address any cleanliness concerns promptly

Respond to member questions or requests with warmth, urgency, and professionalism

Lead by example—jump in to clean, organize, and troubleshoot alongside your team

Assist with special projects like deep cleans, event setups, and seasonal tasks

What You Bring – Your Strengths

A natural sense of pride in a clean, organized, and well-maintained space

Strong communication and leadership skills—you coach with respect and clarity

The ability to spot what needs doing, take initiative, and inspire others to do the same

Comfort with cleaning tools, supplies, and sanitation standards

A team-first attitude, with the flexibility to help across departments when needed

Organization, attention to detail, and high personal standards

Core Qualifications

2–3 years of experience in hospitality, housekeeping, or facility services

Previous leadership or supervisory experience preferred

Strong understanding of cleaning standards, safety protocols, and customer service

Ability to work a flexible schedule including evenings, weekends, and holidays

CPR / First Aid certification preferred (we can help you get certified)

Authorized to work in the United States

Team Member Experience

At Elite Sports Clubs, our team members are the heart of what we do. We foster a culture where professionals are empowered to be creative, collaborative, and people-focused. We live our values every day :

Professionalism in how we lead and serve

Ownership in how we show up and solve problems

Team in how we support one another

Quality in the experiences we deliver

Celebration in the moments we share along the way

Here, you’ll be part of a team that values energy, hospitality, and a shared commitment to making our clubs a place where everyone feels proud to belong.

Compensation & Perks

Competitive hourly wage

Opportunities for advancement and leadership development

Medical, dental, vision, life, and disability insurance

401(k) with employer match

Paid time off and holidays

Complimentary family membership

Discounts on club services and child care benefits

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