HBC Clerk

HBC Clerk

At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. As an HBC Clerk, this position will be responsible for rotating, facing, and replenishing merchandise. You will review department status for cleanliness, product quality, and quantity. Additionally, you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.

Core competencies include partnerships, growth mindset, results orientation, customer focus, and professionalism. Reporting relations include accountability to the District Store Director, Store Manager, and various department managers. There are no positions that report to you.

Primary duties and responsibilities include :

• Providing prompt, efficient, and friendly customer service
• Smiling and greeting customers in a friendly manner
• Making an effort to learn customers' names and address them by name whenever possible
• Assisting customers by escorting them to products, securing products, making notes of customer suggestions, and performing other tasks to enhance the shopping experience
• Answering the telephone promptly and providing friendly, helpful service
• Rotating, facing, and replenishing merchandise
• Reviewing department status for cleanliness, product quality, and quantity
• Checking in product, putting product away, and reviewing invoices
• Assisting with inventory as requested
• Maintaining displays in the department and throughout the store
• Ordering product when asked by supervisor
• Maintaining strict adherence to department and company guidelines related to personal hygiene and dress
• Adhering to company policies and individual store guidelines
• Reporting to work when scheduled and on time

Secondary duties and responsibilities include :

Knowledge, skills, abilities, and worker characteristics include :

Education and experience : less than high school and over six months up to one year of similar or related experience.

Physical requirements include :

Working conditions include exposure to dust and noise. This is a fast-paced work environment with significant pressure. Equipment used to perform the job includes a ladder, C.A.R.S. ordering system, computer, register system, box cutter, scissors, hammer, screwdriver, and produce cart.

Financial responsibility : none

Contacts include daily contact with store personnel, customers, and the general public. Confidentiality : none.

Are you ready to smile, apply today. Employment is contingent upon the successful completion of a pre-employment drug screen.