Claims Supervisor - IN

Job Description

Essential Job Duties and Responsibilities :

• Recruiting and contracting qualified new independent adjusters.
• Training new and current adjusters about loss adjustment techniques and procedures, products, services, and rules / regulations.
• Develop and implement strategies to quickly and accurately complete claims.
• Maintaining regular and frequent communications with farm groups, agriculture organizations, etc. May coordinate and speak at farm meetings.
• Communicating company policy and procedures to adjusters.
• Communicating territory issues to division management.
• Investigating and resolving complaints from insured in an assigned territory.
• Monitoring Quality Control audits in the assigned territory as requested by division management to ensure the field requirements of the RHILLC Plan of Implementation are fulfilled.
• Identifying and contracting qualified independent adjusters to assure that policyholders receive prompt, competent loss adjustments.
• Assisting Claims Manager to audit the work product of independent adjusters to ensure proper adjustment procedures have been followed, in accordance with company and industry standards.
• Supervising and training Claims Field Representative, if any, assigned to the territory to assure the job responsibilities are accomplished in accordance with company procedures.
• Attending industry sponsored seminars, field days, etc. at the direction of division management.
• Verifying timely completion of claims.
• Monitor claim reserves and update in accordance with division directives.
• Be involved with and manage complex claims.
• Perform and complete all adjuster evaluations and claim reviews.
• Assess and utilize all quality control findings to assist division in control of claims and loss adjustment expenses.
• Assist and be involved with all arbitrations and litigation cases.
• Assist with other duties as necessary.

Knowledge, Skills, and Abilities :

Qualifications

Baccalaureate degree in Agricultural Business or related field required with 3-5 years of crop insurance sales or service and / or loss adjusting procedure experience.

About Us

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.