Practice Manager

AboutAll God'sCreatures

All God’s Creatures Veterinary Hospital was establishedin 2015 by Dr. Scarlett Timmons and her family with the goal ofproviding fullservice quality veterinary services at an affordablecost.

All God’s Creatures specializes in preventativemedication and we are passionate about educating the public onheartworm prevention vaccination and spay and neutering.

We alsoare passionate about animal rescue and welcome the local animalrescue groups who need veterinary services.

PositionPurpose

Reporting into theRegional Director of Operations the Practice Manager manages allessential business functions in the veterinary practice andsupports the practice teams.

The Practice Manger works inpartnership with the Managing Doctor (MDVM) to ensure successfulpractice operations high client satisfaction and to manage practiceteams.

In collaboration with the MDVM the Practice Manager isresponsible for ensuring profitability of the practice growing thebusiness and all the while protecting the practice legacy.

ThePractice Manager must be a strong people manager possess greatbusiness acumen and enjoy leading and developing a team.

Additionally they should ensure the practice has engaged andproductive teams that are driving highquality patient care andexceptional client service.

PracticeManagerCompetencies

BusinessAcumen : Understanding how abusiness works how it makes money and how the strategies anddecisions impact financial operational and salesresults.

ClientCentric : Ensuring all practiceactivities result in the highest level of client satisfaction.Keeping the client patient and team members at the center ofeverything you do.

DecisionMaking : The ability to make gooddecisions solve problems and decide on important matters iscritical. Managers must be able to efficiently gather and analyzerelevant data on different issues evaluate results and choosedecisively between alternatives.

They must be able to effectivelyimplement their decisions initiate action and measureresults.

Critical& Strategic Thinking : Strategic thinking and planning are an essential part of financialforecasting marketing plans and longterm plans for growth of thepractice.

Managers must have the ability to identify questionsproblems and arguments relevant to these issues and to use logicand critical reasoning to identify the strengths and weaknesses ofalternative solutions or approaches to problems.

Planning& Priority : The managerhas many different job responsibilities several of which relate tocompliance with professional and legal standards and regulations.

As a result managers must be able to organize their workefficiently set priorities and establish plans or timetables forachieving goals.

They must effectively manage time and workload tomeet deadlines.

ContinuousLearning : Best practices inmanagement and legal issues are constantly evolving and managersmust keep up with these changes.

They must demonstrate curiosityfor learning and actively seek out new information technologies andmethods. They must also seek feedback and other opportunities forselfdevelopment.

Leadership : Leadership is essential for the human resource tasks of a manager.Effective managers influence and motivate others in the workplace.

They take initiative in organizing and coordinating the activitiesof group members and are successful at mobilizing group efforttoward a common goal.

Additionally they are responsible forcreating and maintaining a positive culture in the practice.

EssentialResponsibilities

• Driverevenue for practicegrowth
• Manageexpenses including but not limited to drugs and supplies labor andfacilitycosts
• Assist indeveloping and maintaining salary schedules and job evaluations forallemployees
• Provideinput on an annualbudget
• Triageinhouse human resource issues and collaborate with the HeartlandHuman Resourcesteam
• Establishand execute performanceevaluations
• Establishinternal operating procedures for the administration of thepractice to ensure accuracy and completeness of veterinary recordsand reports format and compliance with the accepted hospitalpractices.
• Partnerwith the MDVM to ensure all team members are adhering to practiceoperating procedures that ensure the accuracy and completeness ofveterinary records and reports and ensure formats are in compliancewith accepted practiceguidelines.
• Ensurecompliance with regulatory agencies and laws. This includes but isnot limited to OSHA DEA EEOC ADA and the Department of Labor.

Develop and maintain procedures necessary to meet regulatoryrequirements.

• Frequentlyconnect with Heartland RDO to ensure the practice and teams haveeverything they need to ensure high performance clientsatisfaction.
• Partnerswith Heartland’s Support Center as needed to grow thebusiness.
• Any otherduties deemednecessary.

Requirements / Qualifications

• Abilityto work on weekends whenneeded
• Highschool diploma orequivalent
• Previousmanagement experience isrequired
• Previousveterinary medicine experience is preferred
• Abilityto lift patients and carry equipment up to 25 pounds; ability tolift patients or carry equipment over 25 pounds withassistance
• OverseeOSHA safety techniques including use of properPPE
• Computerskills MS office applicationsetc.
• Basicmath and ability to calculate medicationdosages
• Strongcommunication skills to ensure patientsafety

BenefitsOffered

• Paidtimeoff
• Healthinsurance; dental insurance; visioninsurance
• Retirementbenefits oraccounts
• Bonusincentive
• Careerand professionaldevelopment
• EmployeeAssistanceProgram
• DVMReferralProgram
30+ days ago