The Relationship Associate (RA) partners with the Sales team to achieve loan production goals through the establishment and maintenance of ongoing business relationships with investors / borrowers. The RA supports the Sales Team in managing the pipeline, loan processes, and portfolio management.
Essential Functions include the following (other duties may be assigned) :
- Manage pipeline by assisting Loan Officer and Relationship Manager in building sponsor and loan files, collecting conditions, managing loan processes, and communicating status to customers.
- Supports Sales Team throughout course of loan files, which may include follow-up with customers, collecting documents and serving as main internal point of contact for assigned loans.
- Basic loan structuring using knowledge of front-end guidance, underwriting requirements and loan products.
- Develop needs list based on review of the structure and Genesis underwriting requirements.
- Reviews files and looks for any "red flags" may be in loan documentation to ensure package is sufficient and complete.
- Works directly with investor / borrower to obtain initial documentation sufficient for submission to underwriting or portfolio management. This includes reviewing loan package and structure to ensure it meets lending criteria.
Professional Experience / Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum 2 years' experience in loan processing or similar role, preferably 1 year in private / hard money spaceWorking knowledge of MS Office, specifically Outlook.Attention to detailAbility to apply critical thinking and problem-solving skillsWorks well in a fast-paced environmentStrong organizational skillsStrong verbal and written communication skills with excellent follow-upHighly self-motivated to learn new skills and conceptTeam playerAbility and desire to work in a fast-paced, deadline-oriented environment