Supervisor Access

Discover Vanderbilt University Medical Center

Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Job Summary

Supervises the team in the delivery of quality service for patients. Manages daily operations supervision, workload distribution and prioritization of tasks. Responsible for direct, front-line communication with staff to receive and provide direct feedback regarding quality and productivity.

Key Responsibilities :

• Manages overall coaching and mentoring program to ensure staff are effectively supported.
• Drives key staffing decisions associated with development, engagement, and performance accountability plans.
• Serves as an escalation point to handle escalated calls and issues.
• Ensures quality standards are met using available tools and resources.
• Provides input on budget issues, staffing, cost containment strategies and capital needs.

The responsibilities listed are a general overview of the position and additional duties may be assigned.

Technical Capabilities :

Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more.

At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.

Core Accountabilities

Core Capabilities

Supporting Colleagues :

Delivering Excellent Services :

Ensuring High Quality :

Managing Resources Effectively :

Fostering Innovation :

Position Qualifications

Responsibilities : Certifications :

Work Experience :

Relevant Work Experience

Experience Level : 4 years

Education : Bachelor's

Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE / Vets / Disabled.