A / P + A / R Clerk_ENT

Title : A / P & A / R Clerk (Credit & Collections Coordinator)

Location : Palm Beach Gardens, FL 33408

Duration : 6+ Month

Shift : 8 : 00 am to 5 : 00 pm

Job Description

• As a Credit & Collections Coordinator, you are delivering quality customer service in addressing collection / accounts receivable issues, while partnering and demonstrating a positive work relationship with internal stakeholders to accomplish the goals and objectives of the company.
• What you'll do : Responsible for the daily follow up and collection activity on the following lines of business : Maintenance, Open Order, New Equipment and Modernization accounts.
• Prepare customer concessions and Legal / Collection packages - prepare, obtain signatures, send into NAA, and follow-up that documents are processed.
• Follow up on status of liens with Company.
• Follow-up and perform collection activities.
• Account reconciliations - both internal and external customers.
• Call approximately 50-75 customers a day regarding collection issues.
• Keep customer contact information current in our systems - phone numbers, fax numbers, and email addresses.
• Send invoices and statements to customers as requested or as necessary to collect on accounts.
• Document all collection activities within JDE Account Activity Log (notes).
• Hold collection meetings with GBO monthly.
• Prepare data for monthly regional collection meetings.
• Manage the A / R reserve list to collect all possible balances.
• Utilize Linx to locate customer information and raise cancellation alerts in Linx as deemed necessary.
• Special Projects
• Follow all company policy and procedures.