Field Service Engineer - Fuji SMTCinter Career Services, LLC • Austin, TX, US

Field Service Engineer - Fuji SMT

Cinter Career Services, LLC • Austin, TX, US

2 days ago

Job type

Full-time

Job description

Job Details

Job Title : Field Service Engineer
Client : Japanese Manufacturing Industry
Working Location : Austin, TX
Working style : On-site
Employment Type : Full-time / Non-exempt
Salary : $65-80K

Position Overview

The Field Service Engineer is responsible for the installation, maintenance, troubleshooting, and process optimization of Fuji Surface Mount Technology (SMT) automation equipment. This role requires a highly motivated individual with strong technical aptitude who can deliver exceptional service to customers while representing the company with professionalism and expertise.

What will you do

Equipment Installation & Commissioning : Perform on-site installation, configuration, and startup of Fuji SMT automation systems across North America. Execute system retrofits, upgrades, and custom equipment modifications.

Technical Support & Troubleshooting : Diagnose and resolve complex mechanical, electrical, software, and process-related issues. Provide advanced technical support both onsite and remotely, ensuring minimal customer downtime. Collaborate with Fuji's technical teams to escalate and resolve advanced engineering issues.

Customer Training & Support : Deliver structured operator and maintenance training for customer personnel. Advise customers on best practices for process optimization, preventive maintenance, and system efficiency.

Documentation & Reporting : Collect and analyze technical data for troubleshooting, reliability tracking, and process improvement. Prepare clear, detailed service reports, documentation, and feedback to customers and Fuji management.

Collaboration & Communication : Serve as a technical liaison between customers and Fuji engineering departments. Communicate effectively with both technical and non-technical stakeholders.

Required Qualifications & Skills

Education & Experience

Bachelor of Science in Engineering (Mechanical, Electrical, or related field) preferred.

Experience with Fuji SMT equipment strongly preferred; other SMT / automation equipment experience considered.

Strong background in mechanical and electrical diagnostics, repair, and preventive maintenance.

Technical Skills

Proficiency with interpreting electrical schematics, mechanical drawings, and mechatronic system diagrams.

Solid understanding of Windows-based operating systems, software installation, and system configuration.

Familiarity with networking concepts and modern computing applications.

Soft Skills

Strong problem-solving abilities with a customer-first mindset.

Ability to work independently with minimal supervision while thriving in a team environment.

Excellent communication and interpersonal skills.

Flexibility to travel as required.

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Field Service Engineer • Austin, TX, US

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