Deposit Operations Support Specialist

Deposit Operations Support Specialist

As a Deposit Operations Support Specialist, you'll be supporting our Bank Operations and other areas of the bank by providing an array of back office operational support duties. You'll be responsible for ensuring that your assigned operational functions are efficiently and accurately performed while maintaining a high quality of customer service and optimal departmental workflow. One of your key responsibilities is to work across the organization on complex back office bank operational issues. You will serve as the subject matter expert in a given operational area, product, or service; and will provide bank wide operational support, monitoring, and customer assistance.

Responsibilities include :

• Supporting the Deposit Operations Support Manager in performing and developing an expertise in daily back office banking operations. Ensures efficient and accurate operational support to internal business partners and / or clients and the daily operations of the department run smoothly and efficiently.
• Providing a high level of responsiveness to inquiries related to a wide range of banking transactions. Analyze, research, and resolve escalated issues. Ensure clarity and direction, and exhibit the necessary follow through with customers and / or staff involved.
• Assisting in mitigating risk, verifying audit compliance, and procedural quality control. Ensures compliance with established Bank policies, procedures and state and federal regulations.

Qualifications include :

Compensation : Hourly range for new hires is generally $21.82 - $26.95 for Las Vegas, NV. Salary amount is determined by specific job location. In addition, the role may be eligible for annual bonus / incentives earned.

Benefits include : competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program.

About the company : Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation to complete any part of the application process, please email HR@westernalliancebank.com or call 602-386-2488.