Receptionist

Job Description

Job Description

JOB TITLE : RECEPTIONIST

STATUS : FULL TIME / NON-EXEMPT

DIRECTOR SUPERVISOR : FOOD PANTRY MANAGER

MISSION STATEMENT :

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God.

QUALIFICATIONS :

• High school diploma or equivalent (additional coursework or certifications in social services or office administration is a plus).
• Previous experience working in a social service or nonprofit environment is preferred.
• Experience working with homeless and low-income families
• Must possess a current Washington Driver’s License
• Bilingual skills highly preferred.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED :

ESSENTIAL DUTIES AND RESPONSIBILITIES :

Telephone and Email Management :

Provide basic information on services and intake processes, ensuring confidentiality and sensitivity when discussing personal situations.

Schedule and Admin Support

Data Entry and Record Keeping :

Resource Referral :

Office Management :

Crisis Response (as needed) :

Resource Referral :

Additional Duties (as needed) :

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

A generous benefits package is included with full-time positions : paid holidays, vacation time, sick time, and medical, vision, and dental insurance.

Health Insurance : Low bi-weekly premiums for employee-only coverage, Kaiser HMO for those residing in a Kaiser service area, Anthem EPO / PPO is available for those residing outside a Kaiser service area. Voluntary +1 and +family coverage at additional cost. Delta Dental DHMO and DPPO dental insurance are offered.

Life and Voluntary Options. An employer-paid life insurance policy covers employees. Voluntary supplemental life, short-term and long-term disability plans are available.

Retirement Plans : Employer-funded Money Purchase Pension Plan (Defined Contribution Plan) 50% vested at five years eligible service time. Plus, an employee-funded voluntary 403(b) option.

Parental Leave : The benefit is 40 hours of Paid Leave for qualifying events.

Sick Leave : 12 days of Sick Leave annually accruing from day one, eligible for use after three months’ service time.

Paid Vacation :

Paid Holidays : 13 designated holidays + 1 floating holiday per year

The Salvation Army is an Equal Opportunity Employer : Minorities / Women / Veterans / Disabled.