Relationship Manager

A company is looking for a Relationship Manager to oversee enterprise-level support and service activities for a designated group of clients.

Key Responsibilities

Manage client relationships and ensure appropriate support and service activities for various clients

Act as the voice of the customer, identifying product support needs and communicating them internally

Coordinate resolution of service incidents and escalate issues with substantial impacts

Required Qualifications

Bachelor's Degree

Minimum of 6 years of relevant experience in sales support or relationship management

Experience in financial services, particularly merchant services, is a plus