Marketing Support Specialist
Marketing Support Specialist
Are you looking for a place where you can bring your basic understanding of marketing tactics and tools and provide effective evaluations of franchise owner needs.
Welcome to Neighborly the hub of service brands that connects customers to top-notch local experts who repair, maintain, and enhance homes and businesses.
Our long-standing business, with over 40 years of experience, is focused on strategic innovation as we build the future of home and business services.
Bring your ambition to the table as we unlock new doors together, taking your career to the next level.
Bring your experience and be empowered to innovate.
As a Marketing Support Specialist on the Marketing team, a typical day for you will include :
- Build a strong working knowledge of internal and external marketing platforms and systems.
- Support franchise owners with product training, knowledge, and expertise.
- Respond to support requests via phone or email, and sometimes with video call.
- Keep accurate records of all support requests, internal research and applied resolutions using the appropriate ticketing system.
Bring your skills and be inspired to achieve success.
- Experience : Preferred internship or work with a relevant business, industry or system experience, which provides the necessary skills, knowledge and abilities.
- Skills : Sense of pride and ownership in your performance and its impact on company’s success.Friendly, strong customer focus;
service-oriented attitude.Demonstrated ability to learn new software applications and train new users on the same.Outstanding communication skills (written and verbal).
Highly organized and detail-oriented.Tech savvy and enthusiastic fast learner.Ability to multitask Sense of urgency; maintain a positive attitude
- Education : Four-year college degree in Marketing or related field
- Schedule / in-office requirements : 3 days a week in office in Irving or Waco, Tx.
Neighborly® is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law.
We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity and encouraged to be their authentic self.
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