Water Mitigation Restoration Leader IICRC

Job Description

Job Description

Water Mitigation Leader

What does a Mitigation Leader with Paul Davis do?

• Provide compassion and understanding for customers
• Work hard and take pride in completing projects (i.e. mitigating flood and fire damage)
• Professionally represent the Paul Davis Restoration principles of honesty and integrity

Why Join the Team? Paul Davis Restoration of Northern Virginia is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the Northern Virginia area.

We love creating opportunities for our team members, providing industry training and giving technicians the opportunity to become experts in the field through certifications and in-house training.

Why Does Our Team Need You? Serving others after a disaster has struck their property is not easy. Everyone within Paul Davis needs to have a world-class work ethic, serious attention to detail and love to help people.

It is challenging to make customers happy when faced with a traumatic event, but you will love being a technician if you take pride in your work and enjoy working with others.

Responsibilities

• Respond to emergency property damage 24 / 7 365 days a year
• Handle multiple projects at a given time while still giving attention to detail
• High-level performance of water mitigation, tarping, board-up, mold remediation (demolition and cleaning), and emergency fire / smoke services according to Paul Davis and industry specifications under the supervision of the Team Lead and Core Claims Manager
• Act as liaison between customers and insurance carriers
• Be accessible by phone and perform on-call rotation as needed
• Ensure that the job is brought to completion and collection in a timely fashion
• Assist other team members as you see opportunities arise and be a leader for the team when needed

Requirements

• Strong customer service skills
• Excellent interpersonal, oral and written communication skills
• Must be able to lift 75 lbs.
• Desire to continually learn new things
• Valid drivers license and satisfactory driving record
• Forklift Certified preferred
• IICRC Certification preferred

Compensation and Benefits

• Hourly rate : $21-$26 / hour based on prior experience and current certifications
• Industry certifications reimbursement program
• Health, dental and vision insurance
• Paid holidays, sick and vacation days
• Embedded training and development opportunities with opportunity for career advancement
• 401(K) plan with company match after 1 year
• Great culture and fun team building events

Please apply if you think you have what it takes to serve others and deliver a world-class service when others need it the most.

We are looking forward to discussing this opportunity with you!

For Veterans : Paul Davis Restoration of Northern Virginia is an Official V3 Certified (Virginia Values Veterans) company and a strong supporter of hiring Veterans!