Showroom / Customer Service Representative

Showroom / Customer Service Representative Location:

• Spokane Valley Pay: $17.13–$20.00 DOE + Commission + Benefits Employment Type: Full-Time Regular Schedule: Tuesday–Friday: 10:00am–7:00pm Saturday: 8:00am–5:00pm Important: Hours will vary during home shows, special events, and peak seasons. Availability to work weekends to cover home shows is mandatory.

About the Role:

• NW Bath Specialists is looking for a reliable, high-energy Showroom / Customer Service Representative who enjoys working with customers and wearing multiple hats.
• This is a front-facing role that combines phone work, showroom assistance, and event support.
• If you’re flexible, coachable, and customer-focused, we’ll train you to succeed.

Responsibilities:

• Handle inbound and outbound customer calls Greet and assist customers in the showroom Schedule in-home consultations and follow up with leads Maintain accurate records using CRM software Provide excellent customer service from first contact to appointment Act as a jack of all trades , assisting with call center tasks, showroom needs, and events Work required home shows and special events as scheduled Qualifications: Experience with inbound and outbound calls preferred Strong communication and customer service skills, over the phone and in person Good time management and organizational abilities Flexible schedule and ability to adapt to changing needs High school diploma or GED required Reliable transportation Positive attitude and team-oriented mindset Powered by JazzHR