Student Services Specialist / Transfer Center

Student Services Specialist / Transfer Center

North Orange County Community College District

Position Number : 2015879P

Location : Cypress College

Department : CC Counseling & Student Development

Percentage of Employment : 100%

Months of Employment : 12 Months Per Year

Work Schedule : Monday - Thursday, 9 : 00 am - 6 : 00 pm; Friday, 8 : 00 am - 5 : 00 pm (Schedule and shift are subject to change in accordance with department needs.)

Job Description

Plans and coordinates program activities; participates in the formulation, development and implementation of appropriate policies and procedures for the assigned specialized student service. Communicates with instructors, administrators, other District staff and outside agencies to coordinate and implement programs, resolve conflicts and exchange information.

• Conducts informational workshops regarding programs and services; participates in outreach activities to promote educational opportunities and services available; works with social services agencies to promote awareness of assigned student service.
• Oversees and coordinates the processing of a variety of documents related to the assigned specialized student service; assists students with application process for programs, services, and university transfers; assures the availability of specialized equipment or services for special needs students.
• Provides technical information and expertise to students, instructors and others in an assigned area of Student Services; serves as peer counsel to students; works with students, instructors, administrators and staff to understand students' academic needs and progress.
• Maintains various records and files related to assigned area; inputs and downloads data from computer database; gathers, compiles and analyzes pertinent data and statistics; prepares and maintains a variety of narrative and statistical records and reports related to program activities and effectiveness.
• Prepares and maintains program ledgers and reconciles budgets; monitors and records program administration, personnel, supply and equipment expenditures; prepares deposits and arranges for transport to bank.
• Trains and provides work direction and guidance to others as directed.
• Maintains current knowledge of legal requirements, procedures and policies used in providing student services.
• Learns and applies emerging technologies as necessary to perform duties in an efficient, organized, and timely manner.
• Participates in District / College efforts to increase the diversity of faculty and staff and to address student achievement gaps; actively assists in the creation of a welcoming and inclusive work and educational environment; attends and participates in diversity, equity and inclusion trainings and events.
• Performs related duties as assigned.

Primary Purpose

This position is responsible for performing a variety of complex technical duties in a specialized area of Student Services such as registration, record maintenance, EOPS, adult education, disabled student services, student placement, and counseling services.

Working Relationships

The Student Services Specialist maintains frequent contact with co-workers, counselors, faculty, students, various departments and outside agencies.

Knowledge, Skills, and Abilities

Special Requirements

This position requires a valid driver's license. Incumbent may be required to travel off site for business reasons. All employees driving personal, leased, or district-owned vehicles for District related activities must certify possession of a valid Driver's License. Employees must certify that personal vehicles are covered by automobile insurance as required by California law.

Coursework must be verifiable on a legible transcript.

Minimum Qualifications

Desirable Qualifications

Working Conditions

College or District office environment; may require standing for long periods while assisting students. May be subject to sitting for long periods at a time (up to 2-3 hours). Repetitive use of upper extremities including hand coordination activities.

Salary Range

$5,491 - $6,617 Per Month

Open Date

10 / 13 / 2025

Close Date

10 / 27 / 2025

Application

To apply, visit : https : / / nocccd.peopleadmin.com / postings / 8822

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