Talent.com
Seasonal Support Lead Part Time - 612 Cumming, GA, 30041

Seasonal Support Lead Part Time - 612 Cumming, GA, 30041

Five BelowCumming, GA, US
14 days ago
Job type
  • Part-time
Job description

Support Lead

At Five Below our growth is a result of the people who embrace our purpose : We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.

It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!

What Does The Support Lead Do?

Under the leadership of the Store Manager / Leader and Customer Service Manager, assists with direction of the Front End Lead(s) (if applicable) and sales associates of the store while the Manager on Duty. The Support Lead is responsible for all key functions of the store as directed. The Support Lead is also responsible to "Wow the Customer", assist with front end operations, cash management, cleanliness, safety, and driving sales.

How Do They Do It?

As a Five Below leader, your first priority is to contribute to the success of your store. This means that you not only deliver in your role as the Support Lead, but you also model leadership behaviors and deliver as a manager on duty. As the Manager on Duty, you deliver results during your assigned time, drive key performance indicators and brand loyalty by leading through your team.

The Support Lead is part of the management team that sets the tone by embracing and living the Five Below Value! These values translate into creating the coolest brand on the planet, where talented people want to grow their careersand here is how!

Wow the Customer : Put the customer first and make a difference in people's lives

Unleash Passion : Check your ego at the door and do what you say you will do

Hold the Penny Hostage : Treat Five Below like your own business and hire talent that will do the same

Achieve the Impossible : Set the bar high for self and team and make sure to take risks

Work Hard, Have Fun, Build a Career : Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts

Key Attributes :

  • Customer Service
  • Organization
  • Productivity
  • Ability to multi-task
  • Follows Direction
  • Professionalism
  • Trainer / Developer / Motivator
  • Communication
  • Sales Driver / Goal Oriented

Responsibilities :

  • Ensures all associates and managers are Wowing the Customer through personal contact with customers
  • Responsible for achieving CSAT score goals provided by the District Manager
  • Responsible for leading Front End Operations
  • Training the staff on the High Fives of Customer Service
  • Ensures that each guest has a fast, friendly, checkout
  • Responsible for maintaining the store cleanliness, recovery, and ready for customers at all times
  • Responsible for opening and closing store procedures
  • Assists with Front End Operations
  • Responsible for performing SM duties in their absence
  • Assists in supervising all Associates
  • Assists in training all Associates
  • Assists in coaching all Associates
  • Assists in developing all Associates
  • Reviews all corporate communications and reacts accordingly
  • Partners with supervisors or corporate office regarding store issues
  • Drives store sales and controls expenses
  • Assists payroll process and ensures payroll is within budget
  • Assists in merchandising procedures
  • Adheres to and holds associates accountable to all Five Below's Standard Operating Procedures(SOP)
  • Responsible for cash handling procedures including but not limited to preparing and dropping bank deposits
  • Authorizes register functions including post voids, returns and discounts
  • Complies with Human Resources policies and procedures
  • Assists in receiving and stocking procedures
  • Unloads merchandise from trucks
  • Checks in shipments
  • Stages merchandise for the sales floor
  • Packs out merchandise
  • Assists front end and queue merchandising
  • Assists in driving Key Metrics : Sales, ADS, CSAT Scores, and Expense Control
  • Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room
  • This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.

  • Frequently operate cash register
  • Frequently move merchandise weighing up to 25 lbs and places / removes merchandise up to a height of 5-10 feet
  • Frequently ascend / descend ladders in order to retrieve and put away stock
  • Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
  • Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations
  • Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise
  • Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
  • Must be able to remain in a stationary, upright position for 80% of the time
  • Qualifications :

  • High School Graduate or equivalent.
  • College experience preferred
  • Minimum 1 year of management experience
  • Excellent verbal and written communication skills
  • Ability to multi-task
  • Creative thinking
  • Ability to maintain composure under pressure
  • Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

    Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information.

    Position Type : Hourly

    Position Starting At : $11.50

    Be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting.

    Create a job alert for this search

    Seasonal 612 Cumming • Cumming, GA, US

    Related jobs
    • Promoted
    Guest Services Representative - Full-Time

    Guest Services Representative - Full-Time

    Aloft AlpharettaAlpharetta, GA, US
    Full-time
    A hotel Guest Service Representative (GSR), also known as a front desk agent or receptionist, is responsible for providing exceptional customer service to hotel guests.This includes tasks like...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Guest Care Specialist

    Guest Care Specialist

    VirtualVocationsLawrenceville, Georgia, United States
    Full-time
    A company is looking for a Guest & Member Care Specialist who will provide support for internal and external customers.Key Responsibilities Respond to inquiries and own customer issues from start...Show moreLast updated: 7 hours ago
    • Promoted
    Front Desk

    Front Desk

    ISSASuwanee, GA, US
    Full-time
    The Front Desk Representative will greet and direct members, guests, and staff as they enter the gym and provide control of the front door location. Competitive salary, employee discounts, flexible ...Show moreLast updated: 30+ days ago
    • Promoted
    Front Desk Agent

    Front Desk Agent

    HEI Hotels and ResortsBraselton, GA, US
    Full-time
    Within the sweeping panorama of the north Georgia foothills, Chateau Elan began with the planting of the vineyards in 1981. From these lush vines has grown a 3,500 acre conference and leisure destin...Show moreLast updated: 13 days ago
    • Promoted
    FRONT DESK AGENT

    FRONT DESK AGENT

    Crestline Hotels & ResortsPeachtree Corners, GA, US
    Full-time
    Hilton Atlanta Northeast Front Desk Agent.The Hilton Atlanta Northeast is on the hunt for a full time friendly and reliable Front Desk Agent. Starting wage per hour depends on prior experience in a ...Show moreLast updated: 30+ days ago
    • Promoted
    Room Attendant

    Room Attendant

    Holiday Inn RoswellRoswell, GA, US
    Full-time
    The Room Attendant is responsible for cleaning and servicing guest rooms in order to provide a pleasant and comfortable experience for guests. Established in 1988 as a family-owned business, we have...Show moreLast updated: 30+ days ago
    • Promoted
    Room Attendants - Flexible Schedules

    Room Attendants - Flexible Schedules

    Sonesta International Hotels CorporationAlpharetta, GA, US
    Full-time
    The Room Attendant works with the Housekeeping Management Team to clean guest rooms and public space areas, and / or work in the commercial laundry facility, in accordance with brand time, product an...Show moreLast updated: 10 days ago
    • Promoted
    Job Room Attendant

    Job Room Attendant

    Highgate HotelsDuluth, GA, US
    Full-time
    Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.New York, Boston, Miami, San F...Show moreLast updated: 30+ days ago
    • Promoted
    Guest Service Representative

    Guest Service Representative

    Nothing Bundt Cakes #195Gainesville, GA, US
    Full-time
    A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about.Youll get to play party planner by helping guests order the right cake for their c...Show moreLast updated: 17 days ago
    • Promoted
    • New!
    Virtual Front Desk Agent

    Virtual Front Desk Agent

    VirtualVocationsLawrenceville, Georgia, United States
    Full-time
    A company is looking for a Virtual Front Desk Agent to join their team.Key Responsibilities Support customers and internal teams by resolving requests over the phone and via email Provide accura...Show moreLast updated: 13 hours ago
    • Promoted
    Night Auditor

    Night Auditor

    Hampton Inn & Suites AlpharettaAlpharetta, GA, US
    Full-time
    Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality ...Show moreLast updated: 30+ days ago
    • Promoted
    Hotel Room Attendant

    Hotel Room Attendant

    Hampton Inn & Suites Alpharetta, GAAlpharetta, GA, US
    Full-time
    Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry.We will accomplish our goal by creating an atmosphere of friendly emp...Show moreLast updated: 30+ days ago
    • Promoted
    Room Attendant

    Room Attendant

    Peachtree GroupLawrenceville, GA, US
    Full-time
    The Room Attendant will be responsible for the daily ownership and operational execution of the Housekeeping Department.Room attendants must be comfortable communicating with guests they encounter,...Show moreLast updated: 30+ days ago
    • Promoted
    Guest Services Rep Part Time-104020

    Guest Services Rep Part Time-104020

    Extended Stay AmericaAlpharetta, GA, US
    Part-time
    The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisti...Show moreLast updated: 30+ days ago
    • Promoted
    Front Desk (Peachtree Corners)

    Front Desk (Peachtree Corners)

    Children's Eye Care and Surgery of GeorgiaPeachtree Corners, GA, United States
    Full-time
    Job Posting : Medical Front Desk Professional.We are excited to invite a dedicated and experienced.Medical Front Desk Professional. Our mission is to deliver excellence in care, put.Provide exception...Show moreLast updated: 8 days ago
    • Promoted
    Room Attendant - SpringHill Suites / Mall of Georgia

    Room Attendant - SpringHill Suites / Mall of Georgia

    Remington HospitalityBuford, GA, US
    Full-time
    Clean and maintain the guest room areas, including bathroom and bedroom, according to company standards.Organize and stock cleaning cart, and organize linen closets as assigned.Complete assigned pa...Show moreLast updated: 7 days ago
    • Promoted
    Front Desk

    Front Desk

    Children's Eye Care and Surgery of GeorgiaPeachtree Corners, GA, United States
    Full-time
    Job Posting : Medical Front Desk Professional.We are excited to invite a dedicated and experienced.Medical Front Desk Professional. Our mission is to deliver excellence in care, put.Provide exception...Show moreLast updated: 10 days ago
    • Promoted
    Room Attendant

    Room Attendant

    Marshall Hotels & ResortsAlpharetta, GA, US
    Part-time
    The Room Attendant is a crucial member of the hospitality team responsible for maintaining cleanliness, order, and a welcoming atmosphere in guest rooms, public areas, and other designated spaces.T...Show moreLast updated: 30+ days ago
    • Promoted
    Guest Services Representative

    Guest Services Representative

    InTown SuitesSnellville, GA, US
    Full-time
    Welcome to InTown Suites! We take pride in offering unmatched value and memorable experiences for our guests.We prioritize small gestures that make a big difference. That starts with our staff! We a...Show moreLast updated: 25 days ago
    • Promoted
    Room Attendant

    Room Attendant

    Sonesta International Hotels CorporationAlpharetta, GA, US
    Full-time
    The Room Attendant works with the Housekeeping Management Team to clean guest rooms and public space areas, and / or work in the commercial laundry facility, in accordance with brand time, product an...Show moreLast updated: 30+ days ago