Talent.com
Area Supervisor
Area SupervisorRoss Stores • Columbus, IN, US
Area Supervisor

Area Supervisor

Ross Stores • Columbus, IN, US
30+ days ago
Job type
  • Full-time
Job description

Area Supervisor

Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience :

  • Success. Our winning team pursues excellence while learning and evolving
  • Career growth. We develop industry leading talent because Ross grows when our people grow
  • Teamwork. We work together to solve the hard problems and find the right solution
  • Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose : The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation, and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed.

Essential Functions :

  • Maintaining Safe & Secure Environments :
  • Understands that safety is the number one priority and practices safe behaviors in everything they do.

  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
  • Responsible for security of building including entrance / exit control (Associate entry / egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area.
  • Removes clutter and ensures safe, clear egress to emergency exits.
  • Responsible for Customer safety including accident prevention, accident reporting and emergency procedures.
  • Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested.
  • Customer Service :
  • Treats all Customers, Associates, and other leaders with respect.

  • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
  • Personal and Store Brand :
  • Represents and supports the Company brand at all times.

  • Maintains a professional appearance, in accordance with Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times.
  • Keeps all areas of the Store clean, well-maintained, and merchandised to standard.
  • Responsible for daily trash removal.
  • General Merchandising :
  • Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.

  • Responsible for receiving merchandise truck when needed.
  • Processes all merchandise with a sense of urgency.
  • Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.).
  • Responsible for cleanliness and organization of all Stockrooms.
  • Helps deliver and place merchandise on sales floor when all merchandise is processed.
  • Responsible for ensuring any back-stock is secured and processed to Company policy.
  • Responsible for merchandising of department including the back stock.
  • Responsible for the reduction of loss due to damage.
  • Ensures compliance to the monthly presentation guidelines in assigned area.
  • Responsible for floor moves and signing including promotional signing as needed.
  • Responsible for re-wraps as needed.
  • Loss Prevention :
  • Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.

  • As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.
  • Ensures Public View Monitor (PVM) system is maintained properly.
  • Conducts "Code 50" package inspections.
  • Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
  • Front End Supervision and Operations :
  • Executes all Company Best Practices and maximizes productivity by minimizing steps and extra touches when working. Ensures Associates are executing to Company standards at the Front End.

  • Maintains pace, energy and "presence" at the Front End, managing the line to expedite Customers wait time
  • Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards.
  • Controls Retail Associates' break schedule for backups, lunches and breaks.
  • Ensures all equipment is working properly.
  • Maintains proper supplies and recovery for the Front End area.
  • Ensures go backs are expedited, properly scanned, security tagged and ticketed.
  • Teaches all Associates the "Scan and Bag" best practice.
  • Ensures salability of merchandise on the Front End, aisle tables, Men's / Women's 4-way features, and specialty racks.
  • Fitting Rooms :
  • Responsible for the maintenance and cleanliness of the Fitting Rooms.

  • Ensures all Fitting Room garment tags are audited and accounted for to Company policy.
  • Ensures go-back compliance throughout the day. All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed.
  • Administrative Duties as Assigned by Store Manager :
  • Ensures Cash pulls and bank deposits are conducted to Company policy.

  • Responsible for Front End control when needed. Understands and adheres to the policies and procedures that refer to refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs / Ins, void approval, register media and break schedules.
  • Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed.
  • Other duties as assigned by Store Manager.
  • Competencies :

  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution
  • Qualifications and Special Skills Required :

  • Excellent verbal communication skills.
  • Fluency in English.
  • Prior Customer Service and supervisory experience preferred.
  • Familiarity with point-of-sale equipment and applications.
  • Ability to perform basic mathematical calculations commonly used in retail environments
  • Create a job alert for this search

    Area Supervisor • Columbus, IN, US

    Related jobs
    Area Supervisor

    Area Supervisor

    Indianapolis Staffing • Indianapolis, IN, US
    Full-time
    Join Ross : Area Supervisor Opportunity.Our values start with our people.Bring your talents to Ross, our leading off-price retail chain with a strong track record of success and growth.Our focus has...Show more
    Last updated: 21 days ago • Promoted
    Area Manager - Franklin, IN, MQJ9

    Area Manager - Franklin, IN, MQJ9

    Amazon • Franklin, IN, US
    Full-time
    Our WW Operations network delivers millions of packages and smiles to Amazon customers every day.We are looking for motivated, customer-focused individuals who want to join our team as an Area Mana...Show more
    Last updated: 12 days ago • Promoted
    Area Supervisor

    Area Supervisor

    BrightSpring Health Services • Indianapolis, IN, United States
    Full-time
    Operations Management focuses on efficiently meeting the needs of our clients across various lines of business.If your passion is managing and developing staff to ensure quality care to help our cl...Show more
    Last updated: 30+ days ago • Promoted
    Area Supervisor

    Area Supervisor

    Columbus Staffing • Columbus, IN, US
    Full-time
    Our values start with our people, join a team that values you.Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth....Show more
    Last updated: 17 days ago • Promoted
    Supervisor Retail - Remodel Team Supervisor

    Supervisor Retail - Remodel Team Supervisor

    Advantage Solutions • Indianapolis, IN, United States
    Full-time
    Supervisor Retail - Remodel Team Supervisor.US-IN-Indianapolis | US-IN-Fort Wayne | US-IN-South Bend | US-IL-Peoria | US-IL-Bloomington. Primary Posting Location : City.Primary Posting Location : St...Show more
    Last updated: 30+ days ago • Promoted
    FABRICATING SUPERVISOR

    FABRICATING SUPERVISOR

    Packaging Corporation of America • Columbus, IN, United States
    Full-time
    As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company.Our corrugated packaging business seeks to be the leader in helping our customers - large and smal...Show more
    Last updated: 30+ days ago • Promoted
    Part-Time Side Work - Earn on Top of Your Day Job

    Part-Time Side Work - Earn on Top of Your Day Job

    Finance Buzz • Brownstown, Indiana, US
    Part-time +1
    We’re looking for people interested in a part-time remote opportunity to supplement their main income.This position is ideal for professionals, freelancers, and anyone who wants to improve their fi...Show more
    Last updated: 30+ days ago • Promoted
    SupervisorManager Part-Time-Edinburgh Premium Outlets

    SupervisorManager Part-Time-Edinburgh Premium Outlets

    Claires • Edinburgh, Indiana, USA
    Full-time +1
    At Claires were all about self-expression creativity and bringing the latest trends to life for our customers.If you thrive in a fast-paced retail environment love engaging with customers and have ...Show more
    Last updated: 6 days ago • Promoted
    Retail Keyholder (Store 6739)

    Retail Keyholder (Store 6739)

    GameStop • Seymour, IN, US
    Full-time
    At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, a...Show more
    Last updated: 29 days ago • Promoted
    Supervisor

    Supervisor

    OmniSource • Indianapolis, IN, US
    Full-time
    Providing a safe working environment is a critical element of our core values.We respect and value one another and work together as one team. We interact with our customers, our employees, and our s...Show more
    Last updated: 13 days ago • Promoted
    Multi-Unit Team Leader

    Multi-Unit Team Leader

    H&R Block • Seymour, IN, US
    Full-time +1
    At H&R Block, we believe in the power of people helping people.Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...Show more
    Last updated: 24 days ago • Promoted
    Storage & LP Operations Supervisor

    Storage & LP Operations Supervisor

    CenterPoint Energy • Franklin, IN, US
    Full-time
    Storage & Lp Operations Supervisor.CenterPoint Energy and its predecessor companies have been in business for more than 150 years. Our vision is to become the most admired utility in the United Stat...Show more
    Last updated: 6 days ago • Promoted
    Department Supervisor

    Department Supervisor

    Home Depot (Retail) • Seymour, IN, US
    Full-time
    Department Supervisor | Home Depot.Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchand...Show more
    Last updated: 30+ days ago • Promoted
    Floor Supervisor- Part Time

    Floor Supervisor- Part Time

    PVH Corp • Edinburgh, IN, US
    Part-time
    At Calvin Klein, we believe in fostering an inclusive and collaborative culture by celebrating different perspectives, backgrounds and beliefs to truly connect with our associates and consumers.Joi...Show more
    Last updated: 30+ days ago • Promoted
    West-Finishing Supervisor-2nd Shift - Columbus, IN

    West-Finishing Supervisor-2nd Shift - Columbus, IN

    NTN Bearing of America • Columbus, IN, United States
    Full-time
    Finishing Supervisor -2nd Shift.Salary / Non- Exempt (Eligible for overtime).NTN Driveshaft, a world leader in constant velocity technology for the automotive industry, is currently seeking a qualifi...Show more
    Last updated: 18 days ago • Promoted
    Area Sr Manager Sales- MESE

    Area Sr Manager Sales- MESE

    Republic Services • Indianapolis, IN, US
    Full-time
    Area Sr Manager Sales Manufacturing And Environmental Services.The Area Sr Manager Sales Manufacturing and Environmental Services provides leadership, strategic guidance, support and expertise to t...Show more
    Last updated: 30+ days ago • Promoted
    Store (Brand) Manager (Pipeline)

    Store (Brand) Manager (Pipeline)

    Now Optics • Columbus, IN, United States
    Full-time
    Don't see an open position near you that matches your professional goals, but you want to send us your resume anyway? We value the best talent and strive to retain it. We will do our best to contact...Show more
    Last updated: 2 days ago • Promoted
    Night Operations Department Supervisor

    Night Operations Department Supervisor

    Lowe's • Columbus, IN, US
    Full-time
    Front-End And Back-End Department Supervisor.Team Leadership : Assigns team members to activities, ensuring staff coverage meets customer demands and redeploying when necessary to support needs thro...Show more
    Last updated: 1 day ago • Promoted