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Billing Specialist (BILLSPC-03)
Billing Specialist (BILLSPC-03)New Freedom Behavioral Health • Phoenix, AZ, United States
Billing Specialist (BILLSPC-03)

Billing Specialist (BILLSPC-03)

New Freedom Behavioral Health • Phoenix, AZ, United States
1 day ago
Job type
  • Full-time
Job description

Join New Freedom – Where Second Chances Become Bright Futures

About Us

At New Freedom , we don’t just believe in second chances—we help people thrive because of them. We are a dynamic, compassionate, and peer-driven community dedicated to empowering justice-involved and formerly incarcerated individuals to successfully rebuild their lives and reintegrate into society.

Our approach blends empathy with action—offering tools, mentorship, and unwavering support that transforms lives, families, and communities. When you join New Freedom, you join a movement that creates personal, societal, and economic change every single day.

If you’re driven by purpose, passionate about people, and ready to make a lasting impact, this is where you belong .

Why You’ll Love Working Here

We take care of the people who take care of others. At New Freedom, you’ll enjoy :

  • Competitive pay – because your impact matters
  • Enhanced health insurance - wellness shouldn’t be a burden
  • $0 Medical Plan available and other majority paid by company options
  • $0 primary care co-pay
  • $2,000 FREE Health Reimbursement Account
  • Flexible Spending Account- medical and dependent care options
  • Low-cost dental, vision, & supplemental coverage- to further support your health
  • Company-paid life insurance & short-term disability – for unexpected needs
  • Employee Assistance Program – confidential support for life’s challenges
  • 401(k) with company match – invest in your future while you invest in others
  • Generous paid time off – including sick days, holidays, vacations, and more
  • Free meals, snacks, drinks, & gym access – fuel your body and mind
  • Free onsite training & certifications – CPR, Safety Care, Peer Support, and more

About the Position – Billing Specialist

The Billing Specialist is responsible for working closely with behavioral health associates and contributing to the effective processing of billing claims for all members. The Billing Specialist also identifies and resolves complex claims issues adversely impacting the revenue cycle management. The Billing Specialist follows internal and external policies and procedures, ensuring claims are billed, and rejections are processed in a timely manner. The Billing Specialist role requires an individual with strong analytical, problem-solving, meta-data skills, and an informal leadership ability to help effectively guide, delegate, and support the billing team.

Your Impact Will Include :

  • Review and submit accurate billing and claims, ensuring timely follow-up on rejections and issues.
  • Collaborate with staff to gather and analyze member information needed for proper billing documentation.
  • Monitor claim rejection and health plan response files, ensuring timely resolution and system posting.
  • Maintain up-to-date knowledge of payer rules, coding standards, and billing regulations, including HIPAA compliance.
  • Verify accurate reimbursement for services and identify payer trends or concerns.
  • Post remittances accurately and promptly, ensuring financial data integrity.
  • Analyze system reports and data to recommend process improvements.
  • Share carrier updates and regulatory changes with the department to support consistent compliance.
  • Performing additional duties as assigned to support our mission.
  • Where You’ll Work

  • Primarily onsite at our admin office.
  • Using standard office equipment, plus plenty of face-to-face interaction.
  • Some days will require long periods of sitting, standing, or walking.
  • Culture Fit Test

    Think you might be a great fit? Take our quick Culture Survey here :

    Select your desired position and complete the short survey. Can’t find the role listed? Choose “Other Interest – Position Not Listed.”

    Equal Opportunity Statement

    New Freedom Ops LLC is proud to be an Equal Opportunity Employer, a drug-free workplace, and compliant with Veteran and ADA regulations.

    "We’re not here to do small work—we’re here to change lives, rewrite stories, and rebuild communities. At New Freedom, you won’t just have a job. You’ll have a mission : to turn second chances into powerful comebacks."

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws.

    For further information, please review the Know Your Rights notice from the Department of Labor.

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    Billing Specialist • Phoenix, AZ, United States

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