Senior Specialist, HR Operations (Benefits and Leave of Absence)

Senior Specialist, HR Operations Benefits And Leave Of Absence

LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We aspire to create a culture that's built on trust, care, inclusion, and fun where everyone can succeed. Join us to transform the way the world works. This role will be based in either Mountain View, San Francisco, Chicago, or New York. At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team. The Senior Specialist, HR Operations Benefits and Leave of Absence is passionate about delivering end-to-end customer-focused solutions and drives the HR Operations team to deliver superior services to our end-users : Employees, Alumni, Partners and Stakeholders. Working closely with other members of our Global Talent Organization, including our Benefits team, the Sr. Specialist will exhibit a broad scope of knowledge and contribute proactively to the planning and delivery of day-to-day HR service delivery activities. The Senior Specialist ensures that HR Operations is consistently on track for delivering a high-level customer experience, driving the team to execute with efficiency and ensuring adherence to LinkedIn process, culture, and values.

Responsibilities :

• Deliver operationally expert benefits and leave support for employees in the U.S. and Canada, ensuring compliance with federal, state, and local regulations.
• Serve as a primary escalation point for complex benefits and leave issues, resolving cases efficiently and professionally.
• Maintain strong relationships with employees and stakeholders, collaborating across teams to ensure satisfaction and timely service within SLAs.
• Audit and maintain data integrity in HR systems and tools, ensuring accurate and complete information.
• Communicate process status, updates, and issues clearly to clients and partners.
• Support and administer HR programs, policies, and processes related to benefits, perks, and leaves of absence.
• Identify trends, recommend solutions, and implement improvements to enhance service delivery and employee experience.
• Keep training materials, knowledge articles, and SOPs up to date; train team members on best practices.
• Partner with cross-functional teams to address process gaps and drive continuous improvement initiatives.
• Represent HR Operations on regional and global projects as needed.

Basic Qualifications :

Preferred Qualifications :

Suggested Skills :

LinkedIn is committed to fair and equitable compensation practices. The pay range for this role is $86,000 to $140,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor. The total compensation package for this position may also include annual performance bonus, stock, benefits and / or other applicable incentive compensation plans.

We seek candidates with a wide range of perspectives and backgrounds and we are proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.

Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.

As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link : https : / / lnkd.in / paytransparency .

Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants : https : / / legal.linkedin.com / candidate-portal .