Assistant ManagerAgainst All Odds • Syracuse, NY, USA

Assistant Manager

Against All Odds • Syracuse, NY, USA

30+ days ago

Job type

Full-time

Quick Apply

Job description

Job Title : Assistant Store Manager

Department : Retail

Reports To : Store Manager

POSITION SUMMARY

Responsible for supporting the Store Manager regarding all aspects of the retail store including sales, customer service, operations, human resources, training, visual merchandising, loss prevention

PRIMARY DUTIES AND RESPONSIBILITIES

Customer Service

Ensures each customer receives the highest level of customer service

Human Resources

Notifies the Store Manager of hiring needs / floor coverage shortage

Assist Store Manager in finding new employees

Understands and communicates Company discount policy

Assists Store Manager in controlling payroll budget

Schedules staff efficiently

Assists Store Manager with staff scheduling

Understands progressive discipline procedures

Follows corrective action process fairly and follows company policies and procedures and documents corrective action issues in appropriate form

Stays constantly aware of loss prevention

Shares ideas received from staff and customers with the Store Manager

Understands the details of upcoming promotions

Makes deposits correctly and ensures paperwork is accurate

Know correct opening and closing procedures

Knows correct procedure for reconciling cash drawer with register tape

Follows correct procedures for issuing refunds

Documents petty cash, safe money

Ensures accuracy regarding merchandise that is received and shipped

Conducts regular spot checks on store inventory

Ensures that displays are clean and current

Ensures selling floor is maintained, organized, and set to company guidelines

Manage the daily activity of the sales floor, backroom, and cash register area according to company policy

KNOWLEDGE AND SKILLS

Strong managerial skills

Strong selling and communication skills

Excellent product knowledge

Strong knowledge of company history, corporate structure, and target market

Knowledge of the competition and their prices

Strong knowledge of POS systems

ESSENTIAL PHYSICAL REQUIREMENTS

Ability to work varied days / hours

Ability to climb ladders

Ability to occasionally push, pull and lift more than 25 lbs.

EDUCATION AND WORK EXPERIENCE

High school or equivalent

One or more years of Store management experience in a retail environment

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Assistant Manager • Syracuse, NY, USA

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