CRM Administrator

Job Title : CRM Administrator

Job Type : Contract-Hybrid

Duration : 6 Months

Location : Atlanta, GA 30334

Job Description :

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES :

Strong proficiency with CRM administration, data management, reporting tools, campaigns, surveys, Intelligent Advisor.

Strong proficiency with HTML, CSS, and JavaScript.

Effective written and verbal communication skills.

Strong interpersonal, analytical, and organizational skills.

Familiarity with project management software (e.g., Jira, Trello, Confluence, Asana).

Advanced knowledge in in Microsoft Office using Microsoft Excel, Microsoft Word and PowerPoint.

MINIMUM ENTRY QUALIFICATIONS :

2-3 years of related experience in CRM administration (e.g., Oracle Service Cloud, Salesforce, Microsoft Dynamics, or similar).

1 2 years of experience in project coordination or project management

1 year experience with HTML, CSS, and JavaScript

PREFERRED QUALIFICATIONS :

Prior public sector experience.