ServiceNow Business Analyst

A company is looking for a ServiceNow Business Analyst.

Key Responsibilities

Act as a ServiceNow SME with hands-on experience in Scoped Apps, ITSM modules, and Flow Designer

Translate business requirements into detailed user stories and flow designs within ServiceNow

Collaborate with developers to ensure technical solutions align with business needs

Required Qualifications

5+ years of experience as a Business Analyst, with at least 3+ years focused on ServiceNow

Proven expertise in ServiceNow ITSM, Scoped Applications, and Flow Designer

Strong understanding of ServiceNow architecture and platform capabilities

Experience working in Agile / Scrum environments

Experience with client-facing roles