Accounts Receivable Associate

About Pella Mid-Atlantic

Pella Mid-Atlantic is the area’s leading distributor of Pella window and door products.  Our products are backed with over 100 years of innovation and experience in the industry and are designed to enrich the homes and lives of others. Pella Mid-Atlantic plays a critical role in the sales, installation, scheduling, and servicing of our products in your homes, projects, and buildings including historic and noteworthy sites, and it is a true honor.

We are passionate about what we do at Pella Mid-Atlantic, and we’re looking for people who share our passion – from sales to installation to accounting, and everything in between.  If you are a motivated, caring, and driven individual looking for a career with a world-class company, come join us. Feel the  Pella Passion !

Accounts Receivable Specialist – Job Description

We are seeking a detail-oriented and proactive Accounts Receivable Specialist to join our finance team. This position is responsible for managing the company’s receivables, ensuring timely and accurate processing of payments, and maintaining strong relationships with customers. The ideal candidate will also support special projects as needed, demonstrating initiative and a strong sense of ownership. A team-oriented mindset and excellent follow-through are essential for success in this role.

Key Responsibilities

• Manage the accounts receivable process, including invoicing and payment posting
• Deposit, process and reconcile received credit card, check, ACH and wire payments
• Process refunds when necessary
• Review customer orders on hold and apply deposits needed for release
• Resolve billing discrepancies and respond to customer inquiries professionally and promptly
• Reconcile customer accounts and assist with month-end close procedures
• Collaborate with internal teams (e.g., sales, customer service, accounting) to resolve issues
• Maintain accurate records and documentation for all receivable transactions
• Maintain and distribute several recurring accounting reports
• Handle physical mail
• Support ad hoc and special projects, including process improvements, data analysis, and reporting initiatives
• Identify opportunities to improve receivables processes and proactively implement solutions
• Ensure compliance with company policies and internal controls

Desired Traits

Qualifications

Preferred Qualifications

Pella Mid-Atlantic performs background checks and drug screens on all candidates.  We perform motor vehicle checks on all employees that drive for the company

Pella Mid-Atlantic is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.