THANK YOU FOR READING THE JOB DESCRIPTION AND DETAILS CAREFULLY AND THOROUGHLY L1 Desktop Technicians Location :
- Midtown NYC - ONSITE Shift : Monday through Friday : 8 am to 5 pm Initiative : Desktop Set Up for new building Part-time temporary Job Description / Responsibilities
- Install, configure, troubleshoot desktop and workstation equipment and software, including telephones, desktop / laptop computers Microsoft and Apple) and printers.
- Handle equipment installation and moves with little or no supervision.
- Able to identify, analyze and resolve basic troubleshooting items but defers to supervisor or Level 1 tech for more complex hardware issues.
- Work well under supervision.
- Training will be provided. Qualifications :
- Excellent communication skills.
- Strong troubleshooting and critical thinking skills.
- Positive and professional demeanor.
SCOPE OF WORK for Level 1 Desktop Technician
Stage each desk with the necessary equipment.Standard desk includes two monitors, VDI, camera, and peripherals.There will be additional equipment for each trader desk.Work will have to be documented within provided SmartSheets link :what equipment has been staged at what desk. Powered by JazzHR