Director of Operations - Appliances

Job Description

Title : Director of Operations - Appliances

Reports to : VP of Operations

Prepared : December 8th, 2025

Summary

The Director of Operations - Appliances (DOOA) oversees the LX Pantos / LG appliance installation business across multiple cities in the Southeast. This role is responsible for ensuring inventory accuracy, managing daily schedules to meet customer demand, and maintaining a strong relationship with LX Pantos on daily operational needs. The DOOA will oversee multiple warehouse supervisors and must be able to travel as needed across NC, SC, TN, and VA, with travel not exceeding 60% of their time.

Primary Duties and Responsibilities

Inventory Management

• Ensure inventory accuracy above 97% across all Storr Logistics-operated warehouses using the LX Pantos Warehouse Management System (WMS).
• Train warehouse supervisors on the proper use of the LX Pantos WMS for receiving inventory, assigning inventory to routes, performing weekly cycle counts, and escalating inventory issues.
• Conduct monthly cycle counts at each warehouse to exceed LX Pantos' expectations and provide accurate inventory data to channel partners.
• Maintain organized warehouses that follow LX Pantos-approved layouts and comply with OSHA and Storr Logistics Services safety requirements.

Team Member Staffing

Appliance Installation

Customer Satisfaction

Supervisory Responsibilities

The DOOA oversees the following personnel :

Time Allocation

The DOOA is expected to manage their time efficiently, averaging 45 hours per week :

Minimum Requirements :