Enrollment Manager

Enrollment Manager Opportunity

We believe in the power and joy of learning. At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values diversity, engagement, and discovery. Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day.

Become an Enrollment Manager with Our Team. At Cengage, we embrace the energy and happiness of learning. As an Enrollment Manager, you will be instrumental in guiding students towards their educational goals. Join a team committed to innovation and positively influencing learners' lives.

Key Responsibilities

Ensure Enrollment team meets / exceeds all assigned revenue and enrollment objectives.

Ensure strict adherence to the designated enrollment process, including measurement, tracking, reporting, and mentoring.

Identify improvements in the enrollment process to improve efficiency and provide better services to generate incremental revenue.

Hire, mentor, and lead all aspects of a team of Enrollment Representatives.

Get results in a collaborative and positive working environment.

Complete staff assessments and performance reviews.

Generate student enrollment by advising prospective students on how the school can meet their educational and career needs.

Ensure the highest quality student experience from an individual's first contact with the school through their initial enrollment.

Work collaboratively with other department leaders to develop effective and efficient processes across ed2go departments.

Develop and manage relationships with vendors outside of Cengage where necessary.

Required Skills and Experience

Bachelor's degree or equivalent experience is preferred.

4+ years of consultative sales experience required, preferably in education.

Minimum of 3 years management experience preferred.

3+ years of sales and / or management experience in an inside sales or similar environment.

Computer savvy.

Experienced problem-solver and dedicated troubleshooter, specializing in customer issues.

Ability to work beyond conventional business hours to complete assignments as required.

What We Offer. At Cengage, we are committed to delivering a comprehensive and fulfilling Total Rewards package crafted to support and empower our employees. We are proud to provide a competitive compensation package that encompasses a significant incentive compensation program alongside the base pay range. The entire base pay range for this position is $67,000.00 - $107,200.00 USD. Individual base pay will vary depending on work schedule, qualifications, experience, internal equity, and geographic location. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at +1 (617)289-7917.

Why Cengage? Cengage is a worldwide education technology organization catering to millions of learners. For over a century, we have facilitated the strength and happiness of learning with reliable, captivating content, and now, coordinated digital platforms. Our adaptable technology assists all learners who aspire to enhance their lives and realize their ambitions through education. Join us in our goal to foster creativity and enhance lives through learning!

Compensation. At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $67,000.00 - $85,000.00 USD

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Warning : Be aware, there has been an increase of targeted recruitment scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address.