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Concierge 2nd Shift

Concierge 2nd Shift

Blt Management LLCNorwalk, CT, US
7 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

BLT is seeking an outgoing, customer service focused individual who enjoys making a difference in people's lives. The Concierge  is a key member of the property management team. Plenty of opportunity to develop strong relationships and build your career! This is a full-time position .

Description : The Concierge provides superior customer service, possesses detailed knowledge of company policy and procedures, and performs essential functions as they relate to the maintenance and accessibility of the building.

Schedule :  Monday-Friday 2 : 30pm-11 : 00pm

Duties and Responsibilities of the Concierge :

  • Oversees the provision of all services at the front desk of the luxury residential building
  • Promptly answers phone calls, requests, and concerns, while responding to all resident inquiries in a professional and timely manner
  • Assists residents with move-in and move-out procedures.
  • Warmly welcomes residents, guests, and vendors. Ensures that all visitors have been properly registered.
  • Adheres to emergency key procedures, manage key insurance policy, and control keyboard.
  • Provides and coordinates resident services including but not limited to : package handling, dry cleaning, event planning, local directions, and courtesy calls.
  • Additional tasks and clerical duties as assigned by supervisor

Qualifications and Requirements of the Concierge :

  • 1+ year experience as a concierge, or 2+ years’ experience in a hospitality role
  • Must demonstrate commitment to deliver outstanding customer service
  • Self-motivated, trustworthy, and works with limited supervision.
  • Ability to set priorities, handle multiple tasks, and meet deadlines.
  • Strong interpersonal and communication skills
  • Proficient in Microsoft Office
  • High school diploma or GED, College education preferred.
  • Ability to work weekends
  • Must be 21 years of age or older to comply with regulations for accepting packages containing alcohol
  • Physical Requirements of the Concierge :

  • Must be able to lift and carry packages over 25 lbs on a regular basis.
  • Ability to stand, walk, bend, and reach throughout the shift.
  • Benefits Provided to the Concierge :

  • Competitive Pay
  • Medical Insurance
  • Dental Insurance
  • Vision Plan
  • 401k Plan
  • Life Insurance
  • Paid Vacation
  • Paid Sick Leave
  • Paid Holidays
  • Tuition Reimbursement
  • 20% Housing Discount at BLT Properties
  • BLT is an equal opportunity employer

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    Concierge 2Nd Shift • Norwalk, CT, US

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