Benefits Solutions Specialist - Now Hiring!ADP • Alpharetta, GA, United States

Benefits Solutions Specialist - Now Hiring!

ADP • Alpharetta, GA, United States

30+ days ago

Job type

Full-time

Job description

ADP is hiring a Benefit Solutions Specialist - I.

POSITION SUMMARY :

Ensures platform configuration and readiness to support a client through their annual enrollment processes. This includes all project activities involved in coordinating ADP resources as necessary and ensuring that all necessary ADP-specific tasks are accomplished on time and as required. The Specialist is responsible for all hands-on configuration and related activities for both benefits administration and annual enrollment :

Primary point of contact for Comprehensive Benefits clients
Setup and management of benefit plans and annual enrollment
WFN Benefits technology support
Special benefits projects for clients
Proactive client contact
Consultative benefits support and best practices

RESPONSIBILITIES :

Serves as primary point relationship owner for assigned Comprehensive Benefits clients, including Benefits Administration and Annual Enrollment.

Supports / oversees the data gathering, requirements analysis and ADP project management activities associated with the maintenance of WFN / HRB and related interfaces / connections during the client's annual enrollment period.

Coordinates and manages Benefits Administration and Annual Enrollment tasks, including coordination with back-office and off-shore teams to supplement execution of tasks / activities.

Supports configuration and maintenance of WFN and other ADP products as it relates to Benefits.

Secures / updates / confirms appropriate information / materials from enrollment-related internal and external sources (e.g., brokers, carrier account mangers, client leadership, etc.) to support the configuration of the WFN / HRB application and associated integration / connections resulting in a successful annual enrollment event.

Manages activities within the project management tool related to the analysis and preparation for the enrollment process, including required system / profile / information gathering, requirements analysis, system updates, quality testing, data migration, and resulting deliverables. Provides WFN Benefits expertise.

Manages, monitors data flow and integration including carrier connections, payroll and / or processes manual carrier updates. Works in conjunction with various team members to resolves errors, issues timely and accurately. Escalates failures appropriately and escalates programmatic issues to appropriate team members, connections development teams, carriers or other third parties as appropriate.

Researches and resolves issues identified through routine audits. Research and resolve complex employee benefit problems and questions. Coordinates with other Comprehensive Services associates.

Works with benefit providers to support client benefits administration, resolve eligiblity, vendor invoicing and claims issues.

Coordinates with back office the audits, reconciliation and other processes that govern the regular deliverables such as vendor invoices, QA, transaction processing

Provides service support related to the administration of health - welfare benefit programs to the client and internal business partners - service team via phone, CRM, email or in person, regarding standard or client operating procedure, best practice / business process, the resolution of participant benefit plan, insurance provider, WFN product and / or other client problems.

Coordinates communication with appropriate comprehensive benefits, internal business partners or third party resources to expedite responses to critical process, operating, client or participant situations. Utilizes extensive benefits / product / process experience to identify issues, troubleshoot client or service team problems and assist with a resolution. This would include but not be limited to issues related to participant coverage, administrative processes, compliance, carrier connections, payroll, and WFN functionality.

Continually upgrades knowledge and skill base relating to health - welfare benefit programs including compliance, standard operating procedures, administrative practices and process, WFN product and other products as applicable to increase proficiency in a support capacity. May champion and / or assist in assessing regulatory changes and process impact, process improvement, WFN product or other service application rollouts, and service training. Acts as a Liaison between the service center, relationship manager, and the client to explain benefits related processes.

Proactively works to identify problems and offer solutions to improve the internal operation and administration of the plans. Takes a proactive approach to establish systematic processes and procedures that will reduce or eliminate errors

Provides consultive benefits support and best practices to assigned client book of business.

Manages the workflow (both manual and electronic) to ensure that benefits transactions are accurately processed by both ADP and non-ADP service providers such as Section 125 / FSA, COBRA, 401(k), etc.

QUALIFICATIONS REQUIRED :

2 Years of experience in Client Support or Benefit Adminisration functions.

Bachelor's Degree in a Business related field or equivalent education and experience required.

Create a job alert for this search

Benefit Specialist • Alpharetta, GA, United States

Related jobs

Remote Benefits Representative (Work From Home) Globe Life : Olusegun Organization

Globe Life : American Income Division • Atlanta, GA, United States

Remote

Full-time

Remote Benefits Representative.You will be responsible for expanding the company's book of business by providing various types of insurance policies to new and existing clients via zoom.Bilingual : ...Show more

Last updated: 30+ days ago • Promoted

Work From Home

Remote Jobs • Canton, GA

Remote

Full-time

Remote Jobs are now available in your area.This position is a work from home position.You will not need to come into the office. Benefits : Health Insurance, 401K, Vacation& PTO.Apply now! Work f...Show more

Last updated: 30+ days ago • Promoted

Work From Home Client Benefits Specialist

Global Elite Texas • Milton, Georgia, USA

Remote

Full-time

Are you a passionate individual seeking a fulfilling career that offers flexibility and growth opportunities Look no further! Were on the lookout for dedicated professionals like you to join our es...Show more

Last updated: 11 days ago • Promoted

RN - Substance Use Disorder - $3,000 Sign On Bonus

Acadia Healthcare • Ball Ground, GA, United States

Full-time

Blue Ridge Mountain Recovery in Ball Ground, GA is hiring a full-time RN to join our team!.Sign On Bonus for full-time! • •. Full-time (3-12 hour shifts) SWING shift 10a-10p (every other weekend rotat...Show more

Last updated: 4 days ago • Promoted

Hiring Now - Work from Home - No Experience

OCPA • Canton, Georgia, us

Remote

Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show more

Last updated: 30+ days ago • Promoted

Travel CT Tech - $2566 / Week

Cynet Health • Jasper, GA, US

Full-time

Cynet Health is seeking an experienced CT Tech for an exciting Travel Allied job in Jasper, GA.Shift : 5x8 hr days Start Date : 01 / 05 / 2026 Duration : 12 weeks Pay : $2566 / Week.Ranked #5 Best Travel N...Show more

Last updated: 3 days ago • Promoted

Flexible Work From Home - Supplement Your Income

Finance Buzz • Jasper, Georgia, US

Remote

Temporary

We’re seeking reliable and motivated individuals who want to earn extra income from home.This flexible position allows you to set your own hours and work around your existing commitments.Are you th...Show more

Last updated: 30+ days ago • Promoted

Payroll Specialist

Shift4 • Atlanta, GA, United States

Full-time

As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.Th...Show more

Last updated: 25 days ago • Promoted

HRIS Benefits Specialist

Samprasoft • Atlanta, GA, US

Full-time

The Benefits Specialist will serve as PeopleSoft application subject matter expert guiding configuration and implementation with a strong focus on Base Benefits and Benefits Admini.Show more

Last updated: 30+ days ago • Promoted

Employee Benefits Account Manager

The Jonus Group • Johns Creek, Georgia, USA

Full-time

Employee Benefits Account Manager (EBAM).Seeking a dedicated and experienced.Employee Benefits Account Manager (EBAM).This role offers a unique opportunity to work in a collaborative and supportive...Show more

Last updated: 10 days ago • Promoted

Commercial Insurance Billing Specialist (remote)

Marsh McLennan • Atlanta, Georgia, USA

Remote

Full-time

Award-winning inclusive Top Workplace culture doesnt happen overnight.Its a result of hard work by extraordinary people.The industrys brightest talent drives our efforts to deliver purposeful work ...Show more

Last updated: 10 hours ago • Promoted • New!

Earn up to $25 per survey Online Survey Taker - Work-From-Home Opportunity (Hiring Immediately)

Earn Haus • Canton, Georgia, US

Remote

Full-time +1

We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show more

Last updated: 30+ days ago • Promoted

Managed Payroll Specialist (REMOTE)

Thread HCM • Alpharetta, GA, United States

Remote

Full-time

Thread is a human capital management company which delivers superior personal service and great technology.Our mission to build high-performance, high-culture companies, is not something we just sa...Show more

Last updated: 30+ days ago • Promoted

Work from Home / Online Opportunity - Part-time with Flexible Scheduling & No Experience Necessary!

HomeJobFinder • Jasper, GA

Remote

Part-time

Remote Opportunity : Link Posting Marketing Rep (No Experience Needed!) Are you self-driven, reliable, and ready to earn from anywhere? We’re looking for motivated individuals to jo...Show more

Last updated: 10 days ago • Promoted

Benefits Specialist Contractor

Vanderlande Industries • Atlanta, Georgia, USA

Full-time

Benefits Specialist - Contractor.Benefits Administrator (Benefits Specialist).The Benefits Specialist is responsible for local administration of Benefits Wellness & Leave of Absence programs an...Show more

Last updated: 15 days ago • Promoted

Benefits Specialist

Interview Hunters • Atlanta, GA, US

Full-time

Quick Apply

We are looking for a representative to join our team.This person will operate as the lead on all critical business accounts. The focus of this vital role is to manage the relationship with the clien...Show more

Last updated: 30+ days ago

Payroll and Benefits Analyst

Freeman Mathis and Gary LLP • Atlanta, GA, United States

Full-time

Freeman Mathis & Gary is a dynamic and growing 500+ lawyer national litigation firm, with thirty-nine offices in twenty-one states. We are seeking a Payroll & Benefit Analyst to join our growing Atl...Show more

Last updated: 20 days ago • Promoted

Customer Service Representative

U-Haul • Jasper, GA, US

Full-time

Customer Service Representative.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.As a Custo...Show more

Last updated: 30+ days ago • Promoted